Judicial Branch of Arizona - Maricopa County
Probation Administration Assistant
Judicial Branch of Arizona - Maricopa County, Phoenix, Arizona, United States, 85003
Probation Administration Assistant
The Probation Administration Assistant uses their administrative and organizational skills to provide administrative support to the Juvenile Probation Department. You will work with a team of highly committed professionals who envision a future where all youth are connected to the community, contributing members of society, and accountable for their behavior. The Juvenile Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing innovative and efficient juvenile justice services grounded in evidence-based practices and research. These services improve the safety of our community, hold youth accountable through developmentally appropriate orientation, and ensure the public's trust and confidence in the Judicial Branch. Join our Juvenile Probation Department in its mission to promote public safety through positive change as we connect youth to the community and provide opportunities that are delivered with fairness, dignity, and respect. Position Qualifications: High School Diploma or GED Two (2) years of general clerical experience OR Post-secondary education may substitute for experience on a year-for-year basis Our Preferred Candidate Has: Bilingual in both Spanish and English Knowledge, Skills, And Abilities: Knowledge Of: Administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology Principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction Skill In: Microsoft Office products: Outlook, Excel, Word, and Teams The operation of office equipment such as fax machine, printer/copier, and computer terminals Using effective time management to handle multiple tasks at one time with numerous interruptions Ability To: Maintain a thorough understanding of the Department's role in supporting the Probation Department's Mission, Vision, and Values. Maintain high levels of professionalism, confidentiality, and cultural sensitivity in all interactions Analyze, interpret, and apply complex information Accurately prepare and maintain records, files, and reports Prioritize and manage multiple assignments efficiently Learn and master core business and support applications Process and handle sensitive confidential information with discretion Learn new skills necessary to support the needs and the mission of the Department and the Court Essential Job Tasks: Responds to telephone calls and other inquiries that require a broad knowledge of operating policies and procedures and/or functions of a large complex organization. Manages the Probation Reception Desk Analyze data and create reports, using Excel and Word software programs Completes data entry which requires attention to detail and thoroughness Creates probation and diversion files Maintains the file room Delivers internal mail Processes juvenile warrants Tracks, schedules, and disseminates psychological evaluations Schedules appointments Compiles Arizona Department of Juvenile Corrections (ADOJC) packets and processes service authorization forms Provides administrative support for the Probation Department, Juvenile Intensive Probation Supervision (JIPS), Diversion and Treatment Division in the Community Supervision Bureau (CSB) Working Conditions: Office setting. Some assignments may require travel to other locations throughout Maricopa County. While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Additional Information: Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs. Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances. All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant. The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements.
The Probation Administration Assistant uses their administrative and organizational skills to provide administrative support to the Juvenile Probation Department. You will work with a team of highly committed professionals who envision a future where all youth are connected to the community, contributing members of society, and accountable for their behavior. The Juvenile Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing innovative and efficient juvenile justice services grounded in evidence-based practices and research. These services improve the safety of our community, hold youth accountable through developmentally appropriate orientation, and ensure the public's trust and confidence in the Judicial Branch. Join our Juvenile Probation Department in its mission to promote public safety through positive change as we connect youth to the community and provide opportunities that are delivered with fairness, dignity, and respect. Position Qualifications: High School Diploma or GED Two (2) years of general clerical experience OR Post-secondary education may substitute for experience on a year-for-year basis Our Preferred Candidate Has: Bilingual in both Spanish and English Knowledge, Skills, And Abilities: Knowledge Of: Administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology Principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction Skill In: Microsoft Office products: Outlook, Excel, Word, and Teams The operation of office equipment such as fax machine, printer/copier, and computer terminals Using effective time management to handle multiple tasks at one time with numerous interruptions Ability To: Maintain a thorough understanding of the Department's role in supporting the Probation Department's Mission, Vision, and Values. Maintain high levels of professionalism, confidentiality, and cultural sensitivity in all interactions Analyze, interpret, and apply complex information Accurately prepare and maintain records, files, and reports Prioritize and manage multiple assignments efficiently Learn and master core business and support applications Process and handle sensitive confidential information with discretion Learn new skills necessary to support the needs and the mission of the Department and the Court Essential Job Tasks: Responds to telephone calls and other inquiries that require a broad knowledge of operating policies and procedures and/or functions of a large complex organization. Manages the Probation Reception Desk Analyze data and create reports, using Excel and Word software programs Completes data entry which requires attention to detail and thoroughness Creates probation and diversion files Maintains the file room Delivers internal mail Processes juvenile warrants Tracks, schedules, and disseminates psychological evaluations Schedules appointments Compiles Arizona Department of Juvenile Corrections (ADOJC) packets and processes service authorization forms Provides administrative support for the Probation Department, Juvenile Intensive Probation Supervision (JIPS), Diversion and Treatment Division in the Community Supervision Bureau (CSB) Working Conditions: Office setting. Some assignments may require travel to other locations throughout Maricopa County. While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Additional Information: Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs. Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances. All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant. The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements.