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Kansas State University

Network Support Specialist

Kansas State University, Manhattan, Kansas, United States, 66506

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Overview

Kansas State University seeks a Network Support Specialist to work as part of the network team in the areas of design, modification, maintenance, troubleshooting, and documentation of a large enterprise network. Responsibilities include design and management of Cisco and Aruba network gear, including routers, switches, wireless infrastructure, and network support servers. The role involves collaborating with IT units and the campus community to provide a stable, robust, and secure network environment at K-State. Job Responsibilities

Manage Network Infrastructure and Related Systems: participate in the planning, design, implementation, maintenance, and documentation of a large enterprise network, including core and datacenter technologies, wired and wireless infrastructure, and other critical network services. Support the enterprise network to maintain a production environment 24 hours a day, 7 days a week. Configure, maintain, and troubleshoot switches and routers, wireless infrastructure, and UPS infrastructure in routed LAN/WAN environments. Maintain DHCP, monitoring, backup, syslog, and performance servers; troubleshoot existing infrastructure and take corrective actions to eliminate problems as they occur. Develop and maintain network systems documentation. Participate in Network Monitoring and Troubleshooting: develop and employ monitoring/troubleshooting tools to identify network issues, monitor utilization, and make recommendations for future growth throughout the environment. Develop traffic optimization strategies, including QoS, multicast, video-streaming, wireless management, and other technologies. Conduct Research and Analysis: evaluate and recommend new and evolving network technologies to support the universitys mission; work with end-users to evaluate new technologies that require network support. After Hours Support: be available for after hours on-call support rotations and after-hours maintenance schedules as needed. Assist with Security Issues: assist with securing campus IT resources and responding to security incidents; work with the IT Security Office to implement security policy and respond to incidents. Qualifications

Minimum Qualifications Three years of relevant experience. Preferred Qualifications Associates Degree. Experience in design, implementation, and management of a large enterprise with specific experience on multiple Cisco Nexus and Catalyst platforms, and Aruba CX switching. Current network certifications, such as Cisco CCENT, CCNA, CCNP or Aruba ACSA, ACSP, ACMA, ACMP. Experience in supporting data center technologies, such as cloud implementations in AWS and Microsoft Azure, VMWare, virtual switching, and storage. 3 or more years experience in the design and maintenance of controller-based wireless networks, utilizing Aruba or Cisco platforms. Demonstrated ability to manage network support servers, such as DHCP, TACACS, performance monitoring, backups, and syslog. Demonstrated proficiency in network monitoring and troubleshooting tools (e.g., Nagios, Grafana, Cacti, SolarWinds, NetBox, Wireshark, log analyzers). Demonstrated experience with IPv6 conversions; experience with project and change management practices; knowledge of OSI model fundamentals ( Layer 2 switching, Layer 3 routing ); knowledge of network protocols (TCP/UDP, ICMP, SNMP, ARP, DHCP, routing protocols); proficiency in configuring and troubleshooting enterprise-level switches, routers, wireless controllers, and UPS infrastructure. Strong analytical, written and oral communication skills; ability and willingness to work flexible hours. How to Apply

Please submit the following documents: Cover Letter Resume Three Professional References Screening of applications begins immediately and continues until filled. Compensation

Anticipated Hiring Salary Range: $26.44-$31.25 per hour ($55,000-$65,000 annually). Application Link

To apply, please visit: https://careers.k-state.edu/jobs/network-support-specialist-manhattan-kansas-united-states Copyright 2025 Jobelephant.com Inc. #J-18808-Ljbffr