Medtronic Plc
Senior Post Market Reliability Engineer
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. In this exciting role as a Senior Post Market Reliability Engineer, you will have responsibility for ensuring the safety and performance of Medtronic Patient Care Systems products. You will provide key technical expertise and leadership to monitor and maintain ongoing reliability of software products, like device programmers, clinician information systems, and patient remote monitors that support our CRM business. In general, the following responsibilities apply for the Senior Post Market Reliability Engineer role. This includes, but is not limited to the following: Monitor performance of fielded software products to identify trends and issues. Escalate issues, performs risk assessments, and assist in the management of issues to resolution. Develop and maintains post-market vigilance deliverables in accordance with procedures. Participate in cross-functional teams in the preparation of risk management documentation, including product impact assessments, Hazard Analyses, Post Market Surveillance Reports, etc. May fulfill the role of "Personnel with Clinical Knowledge" in risk management assessments if specialized experience criteria are met. Represent quality on development teams implementing software changes to issues identified in post-market. Partner with the Patient Care Systems function to analyze reliability trends in relation to new product development. Participate in and lead organizational efforts to improve quality processes, outcomes, and culture. Develop ideas and concepts for improved performance monitoring and partners with development teams to see them implemented. Provide input for regulatory submissions. Ensure alignment with platform teams, key stakeholders, and leadership teams. Develop, coordinate, and conduct technical reliability studies and evaluations of engineering design concepts and design of experiments (DOE) constructs. Recommend design or test methods and statistical process control procedures for achieving required levels of product reliability. Complete risk analysis studies for new product designs. Compile and analyze performance reports and process control statistics; investigate and analyze relevant variables potentially affecting product and processes. Ensure that corrective measures meet acceptable reliability standards. Analyze preliminary plans and develop reliability engineering programs to achieve company, customer and governmental agency reliability objectives. May develop mathematical models to identify units, batches or processes posing excessive failure risks. As necessary, proposes changes in design or formulation to improve system and/or process reliability. May determine units and/or batches requiring environmental testing and specifies minimum number of samples to obtain statistically valid data. Qualifications Must Have - Minimum Requirements To be considered for this role, please be sure the minimum requirements are evident on your resume Bachelor's degree required in engineering, math, science, or technical discipline Minimum of 4 years of technical experience, or advanced degree with a minimum of 2 years relevant experience Nice to Have Experience in software development or software reliability, and experience working in a regulated environment. Demonstrated ability to perform data analysis using statistical techniques and reliability tools. Demonstrated critical thinking skills with focus on improved system performance outcomes and positive business impact. Excellent problem-solving skills, including demonstrated application of structured problem-solving methods and tools. Sufficient reliability engineering and statistics knowledge Strong written and oral communication skills (timely, clear, concise, accurate, conclusive, influential, targeted to audience) Strong collaboration and influence skills (build relationships, leverage others, align and work towards shared outcome-based goals, understand others' needs, negotiate for win-win, own the whole) Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future. Physical Job Requirements The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$106,400.00 - $159,600.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find a list of all material job duties of the specific job position which
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. In this exciting role as a Senior Post Market Reliability Engineer, you will have responsibility for ensuring the safety and performance of Medtronic Patient Care Systems products. You will provide key technical expertise and leadership to monitor and maintain ongoing reliability of software products, like device programmers, clinician information systems, and patient remote monitors that support our CRM business. In general, the following responsibilities apply for the Senior Post Market Reliability Engineer role. This includes, but is not limited to the following: Monitor performance of fielded software products to identify trends and issues. Escalate issues, performs risk assessments, and assist in the management of issues to resolution. Develop and maintains post-market vigilance deliverables in accordance with procedures. Participate in cross-functional teams in the preparation of risk management documentation, including product impact assessments, Hazard Analyses, Post Market Surveillance Reports, etc. May fulfill the role of "Personnel with Clinical Knowledge" in risk management assessments if specialized experience criteria are met. Represent quality on development teams implementing software changes to issues identified in post-market. Partner with the Patient Care Systems function to analyze reliability trends in relation to new product development. Participate in and lead organizational efforts to improve quality processes, outcomes, and culture. Develop ideas and concepts for improved performance monitoring and partners with development teams to see them implemented. Provide input for regulatory submissions. Ensure alignment with platform teams, key stakeholders, and leadership teams. Develop, coordinate, and conduct technical reliability studies and evaluations of engineering design concepts and design of experiments (DOE) constructs. Recommend design or test methods and statistical process control procedures for achieving required levels of product reliability. Complete risk analysis studies for new product designs. Compile and analyze performance reports and process control statistics; investigate and analyze relevant variables potentially affecting product and processes. Ensure that corrective measures meet acceptable reliability standards. Analyze preliminary plans and develop reliability engineering programs to achieve company, customer and governmental agency reliability objectives. May develop mathematical models to identify units, batches or processes posing excessive failure risks. As necessary, proposes changes in design or formulation to improve system and/or process reliability. May determine units and/or batches requiring environmental testing and specifies minimum number of samples to obtain statistically valid data. Qualifications Must Have - Minimum Requirements To be considered for this role, please be sure the minimum requirements are evident on your resume Bachelor's degree required in engineering, math, science, or technical discipline Minimum of 4 years of technical experience, or advanced degree with a minimum of 2 years relevant experience Nice to Have Experience in software development or software reliability, and experience working in a regulated environment. Demonstrated ability to perform data analysis using statistical techniques and reliability tools. Demonstrated critical thinking skills with focus on improved system performance outcomes and positive business impact. Excellent problem-solving skills, including demonstrated application of structured problem-solving methods and tools. Sufficient reliability engineering and statistics knowledge Strong written and oral communication skills (timely, clear, concise, accurate, conclusive, influential, targeted to audience) Strong collaboration and influence skills (build relationships, leverage others, align and work towards shared outcome-based goals, understand others' needs, negotiate for win-win, own the whole) Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future. Physical Job Requirements The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$106,400.00 - $159,600.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find a list of all material job duties of the specific job position which