Storm2
Direct message the job poster from Storm2
Storm2s client is a pioneering platform helping financial institutions and fintechs with KYC / AML / Fraud.
Theyre seeking a
Director of Professional Services
to lead a cross-functional team delivering seamless client onboarding experiences. This high-impact role is ideal for a process-obsessed leader who thrives at the intersection of customer satisfaction, technical delivery, and operational excellence. Key Responsibilities Lead implementation teams across enterprise, mid-market, fintech, and partner segments. Optimize go-live timelines, define success metrics, and scale delivery frameworks. Collaborate cross-functionally with Sales, Product, and Client Success to drive outcomes. Act as the senior escalation point for implementation challenges and high-value clients. Requirements 10+ years of experience, including 5+ years managing client-facing implementation or services teams. Proven track record of improving delivery KPIs and driving process transformation. Strong cross-functional leadership, especially between commercial, product, and technical teams. Experience with APIs, data systems, and tools for customer onboarding or regtech use cases. Interested in applying? Click the
Easy Apply
button to join our team and help shape the future of fintech infrastructure! While I will do my best to review every application, if you feel you have exceptionally relevant experience, feel free to send me a connection request or DM with relevant info about your application: https://www.linkedin.com/in/rossjbyrne/ Seniority level
Seniority level
Director Employment type
Employment type
Full-time Job function
Job function
Project Management, Customer Service, and Information Technology Industries
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Director of Professional Services
to lead a cross-functional team delivering seamless client onboarding experiences. This high-impact role is ideal for a process-obsessed leader who thrives at the intersection of customer satisfaction, technical delivery, and operational excellence. Key Responsibilities Lead implementation teams across enterprise, mid-market, fintech, and partner segments. Optimize go-live timelines, define success metrics, and scale delivery frameworks. Collaborate cross-functionally with Sales, Product, and Client Success to drive outcomes. Act as the senior escalation point for implementation challenges and high-value clients. Requirements 10+ years of experience, including 5+ years managing client-facing implementation or services teams. Proven track record of improving delivery KPIs and driving process transformation. Strong cross-functional leadership, especially between commercial, product, and technical teams. Experience with APIs, data systems, and tools for customer onboarding or regtech use cases. Interested in applying? Click the
Easy Apply
button to join our team and help shape the future of fintech infrastructure! While I will do my best to review every application, if you feel you have exceptionally relevant experience, feel free to send me a connection request or DM with relevant info about your application: https://www.linkedin.com/in/rossjbyrne/ Seniority level
Seniority level
Director Employment type
Employment type
Full-time Job function
Job function
Project Management, Customer Service, and Information Technology Industries
Financial Services, Software Development, and Banking Referrals increase your chances of interviewing at Storm2 by 2x Get notified about new Director of Professional Services jobs in
New York, United States . Director, Guest Experience and Venue Operations
New York, NY $110,000.00-$130,000.00 9 hours ago VP, Head of Global Professional Services
New York, NY $225,000.00-$275,000.00 2 weeks ago New York, NY $220,000.00-$250,000.00 3 weeks ago New York, NY $90,000.00-$95,000.00 2 months ago New York, NY $150,000.00-$175,000.00 1 week ago New York, NY $120,000.00-$150,000.00 3 weeks ago Director of Operations & Client Experience
New York, NY $115,000.00-$125,000.00 1 week ago Manhattan, NY $129,000.00-$161,000.00 2 weeks ago Operations (Director / VP) - Startup Generalist
New York, United States $120,000.00-$170,000.00 1 month ago New York, NY $130,000.00-$160,000.00 1 month ago New York, NY $115,000.00-$120,000.00 1 month ago New York, NY $130,000.00-$170,000.00 2 weeks ago Operations and Provider Practice - Aladdin Client Business, Director
New York, NY $150,000.00-$175,000.00 4 weeks ago Holtsville, NY $100,000.00-$138,000.00 5 days ago OPERATIONS DIRECTOR (Manhattan, New York, United States, 10010)
New York, NY $129,000.00-$161,000.00 2 weeks ago New York, NY $150,000.00-$250,000.00 2 weeks ago Brooklyn, NY $105,000.00-$115,000.00 3 weeks ago Director of Operations JN -072025-163610
Director of Strategic Housing Operations
Mineola, NY $80,000.00-$110,000.00 1 month ago New York, NY $130,000.00-$160,000.00 4 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr