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Family Health Center Receptionist
Louisville Metro Government $17.05 Hourly KY 40212, KY Full-Time 13060 (2595) Family Health Center Medical Records & Reception Opening Date: 10/13/2024 Description
Under close supervision, admits and registers patients for health care services at Family Health Centers (FHC). Examples Of Duties
Manages appointments for multiple providers and services for multiple locations. Answers, screens, and processes medical service requests. Discusses with on-site personnel whether patients can be added to the same-day schedule. Collects minimal patient demographic information and enters it into the Practice Management System. Refers patients to FHC nursing team for triage and medical services. Schedules appointments using the Practice Management System. Enters and verifies insurance for patients who are scheduled for health care services. Provides coverage as needed for the call center via scheduling adjustments for unexpected absences, events, or call volume variances. Identifies patients with Limited English Proficiency (LEP) and/or other communication barriers and uses appropriate interpretive services. Documents in the Practice Management System and/or on forms that interpretative services were used. Processes requests, closes and follows up on referral orders in the Practice Management System as needed. Adheres to standard safety and infection control precautions. Performs related work as required. Minimum Requirements
High school graduation or its equivalent. Six months of clinical/clerical experience in a Federally Qualified Health Center (FQHC) or health care setting OR Certification from a Medical Office Specialist, Medical Secretary, Medical Assistant, Nursing Assistant, or other medical clerical program. An equivalent combination of training and experience may be substituted, as determined applicable by Civil Service. Responds to patient and FHC needs via telephone, internet, fax, computer software, and in person. Lifts and carries materials weighing up to 15 lbs. Spends extended periods of time sitting, standing, and walking. Spends extended periods of time typing and reading computer screens. Must be available to work additional hours, such as before or after regularly scheduled hours or additional days, as necessary. Must provide own transportation to work at other FHC locations as needed on short notice. Supplemental Information
An Equal Opportunity Employer. Training & Experience: 100%. Training & Experience scores are based on the relevant training and experience, as listed on your application and/or resume, as submitted here. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates, including the month and year (i.e., 02/2010 to 08/2015) of employment, as well as the number of hours worked per week. Clinic Locations and Hours: FHC - Portland: 2215 Portland Avenue Louisville KY 40212 (502) 774-8631 Monday - Thursday: 8:00am - 9:00pm Friday: 8:00am - 4:30pm Saturday: 8:00am - noon Sunday: Closed FHC - East Broadway: 834 East Broadway Louisville KY 40204 Monday - Thursday: 8:00am - 9:00pm Friday: 8:00am - 4:30pm Saturday: 8:00 - 12:00pm Sunday: Closed FHC - Phoenix (Healthcare for the Homeless): 712 E Muhammad Ali Blvd Louisville KY 40202 Monday - Friday: 7:30am - 4:00pm Saturday - Sunday: Closed FHC - Iroquois: 4100 Taylor Blvd Louisville KY 40215 Monday: 8:00am - 4:30pm Tuesday: 8:00am - 8:30pm Wednesday - Friday: 8:00am - 4:30pm Saturday - Sunday: Closed FHC - Fairdale: 1000 Neighborhood Place Fairdale KY 40118 Monday - Friday: 8:00am - 4:30pm Thursdays: 8:00am - 8:30pm Saturday - Sunday: Closed FHC - Southwest: 9702 Stonestreet Road, Suite 220 Louisville KY 40272 Monday - Wednesday: 8:00am - 4:30pm Thursday: 8:00am - 8:00pm Friday: 8:00am - 4:30pm Saturday - Sunday: Closed FHC - Americana: 4805 Southside Drive Louisville KY 40214 Monday - Friday: 8:00am - 4:30pm Saturday - Sunday: Closed Medical Dental Vision Group Term Life Supplemental Life Accidental Death & Dismemberment Sick Leave Vacation Holiday Pay Bereavement Leave Kentucky Retirement Systems 457 Deferred Comp Tuition Assistance
Louisville Metro Government $17.05 Hourly KY 40212, KY Full-Time 13060 (2595) Family Health Center Medical Records & Reception Opening Date: 10/13/2024 Description
Under close supervision, admits and registers patients for health care services at Family Health Centers (FHC). Examples Of Duties
Manages appointments for multiple providers and services for multiple locations. Answers, screens, and processes medical service requests. Discusses with on-site personnel whether patients can be added to the same-day schedule. Collects minimal patient demographic information and enters it into the Practice Management System. Refers patients to FHC nursing team for triage and medical services. Schedules appointments using the Practice Management System. Enters and verifies insurance for patients who are scheduled for health care services. Provides coverage as needed for the call center via scheduling adjustments for unexpected absences, events, or call volume variances. Identifies patients with Limited English Proficiency (LEP) and/or other communication barriers and uses appropriate interpretive services. Documents in the Practice Management System and/or on forms that interpretative services were used. Processes requests, closes and follows up on referral orders in the Practice Management System as needed. Adheres to standard safety and infection control precautions. Performs related work as required. Minimum Requirements
High school graduation or its equivalent. Six months of clinical/clerical experience in a Federally Qualified Health Center (FQHC) or health care setting OR Certification from a Medical Office Specialist, Medical Secretary, Medical Assistant, Nursing Assistant, or other medical clerical program. An equivalent combination of training and experience may be substituted, as determined applicable by Civil Service. Responds to patient and FHC needs via telephone, internet, fax, computer software, and in person. Lifts and carries materials weighing up to 15 lbs. Spends extended periods of time sitting, standing, and walking. Spends extended periods of time typing and reading computer screens. Must be available to work additional hours, such as before or after regularly scheduled hours or additional days, as necessary. Must provide own transportation to work at other FHC locations as needed on short notice. Supplemental Information
An Equal Opportunity Employer. Training & Experience: 100%. Training & Experience scores are based on the relevant training and experience, as listed on your application and/or resume, as submitted here. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates, including the month and year (i.e., 02/2010 to 08/2015) of employment, as well as the number of hours worked per week. Clinic Locations and Hours: FHC - Portland: 2215 Portland Avenue Louisville KY 40212 (502) 774-8631 Monday - Thursday: 8:00am - 9:00pm Friday: 8:00am - 4:30pm Saturday: 8:00am - noon Sunday: Closed FHC - East Broadway: 834 East Broadway Louisville KY 40204 Monday - Thursday: 8:00am - 9:00pm Friday: 8:00am - 4:30pm Saturday: 8:00 - 12:00pm Sunday: Closed FHC - Phoenix (Healthcare for the Homeless): 712 E Muhammad Ali Blvd Louisville KY 40202 Monday - Friday: 7:30am - 4:00pm Saturday - Sunday: Closed FHC - Iroquois: 4100 Taylor Blvd Louisville KY 40215 Monday: 8:00am - 4:30pm Tuesday: 8:00am - 8:30pm Wednesday - Friday: 8:00am - 4:30pm Saturday - Sunday: Closed FHC - Fairdale: 1000 Neighborhood Place Fairdale KY 40118 Monday - Friday: 8:00am - 4:30pm Thursdays: 8:00am - 8:30pm Saturday - Sunday: Closed FHC - Southwest: 9702 Stonestreet Road, Suite 220 Louisville KY 40272 Monday - Wednesday: 8:00am - 4:30pm Thursday: 8:00am - 8:00pm Friday: 8:00am - 4:30pm Saturday - Sunday: Closed FHC - Americana: 4805 Southside Drive Louisville KY 40214 Monday - Friday: 8:00am - 4:30pm Saturday - Sunday: Closed Medical Dental Vision Group Term Life Supplemental Life Accidental Death & Dismemberment Sick Leave Vacation Holiday Pay Bereavement Leave Kentucky Retirement Systems 457 Deferred Comp Tuition Assistance