Acrisure LLC
About Acrisure:
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
The Receptionist supports a Platform office as first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources. Greet guests/visitors, document information, issue appropriate security passes. Report on security issues. Respond to routine inquiries on office locations, hours of operation, telephone numbers, email/website addresses. Broad knowledge of operational procedures and tools obtained through extensive work experience.
Responsibilities: Answer the phone and greets clients and visitors alike in a professional manner. Accurately direct phone calls and walk-ins to appropriate team members in a courteous and professional manner. Return to calls placed on hold in a timely manner giving the caller the option to continue holding or to leave a message. Answer client inquiries, as needed, or direct the inquiry to the person best able to answer. Take and delivers accurate phone messages, including names and contact information, and promptly relays messages to the proper person. Maintain a neat and tidy reception area, clearing up any clutter on an ongoing basis and maintains a professional, comfortable general office atmosphere. Open, sort, and distribute the mail neatly and accurately for the agency personnel according to the mail distribution workforce. Process and send outgoing mail and packages for the agency utilizing the mail processing machine as well as appropriate shipping services as needed. Monitor the agency inboxes to distribute incoming emails, voicemails, and faxes to the appropriate team member. Maintain inventory of office supplies. Print, scan, copy and fax documents as needed to assist team members. Routine and ad-hoc or support assignments for individuals as needed. Actively seek out and perform other agency support functions and perform clerical duties as requested or required by others. This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Requirements:
Proven work experience as a receptionist, front office representative or similar role. Proficiency in Microsoft Office Suite. Hands-on experience with office equipment. Professional attitude and appearance. Solid written and verbal communication skills. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Multitasking and time-management skills, with the ability to prioritize tasks. Customer service attitude. Able to function independently and as part of a team. Education/Experience:
High school diploma or recognized equivalent is required. Experience in customer service or insurance field is preferred. Familiarity with a multiline telephone system. Physical Demands:
Position entails sitting, talking, writing, reading, reaching, computer entry, and typing Occasional travel required with some overnight trips, must have access to reliable mode of transportation Benefits and Perks:
Competitive compensation Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) Company-paid Short-Term and Long-Term Disability Insurance Company-paid Group Life insurance Company-paid Employee Assistance Program (EAP) and Calm App subscription Employee-paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning opportunities ...and so much more!
Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
At Acrisure, we firmly believe that an inclusive workforce drives innovation, creativity, and ultimately, our collective success.
We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination.
Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email leaves@acrisure.com.
California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
#LI-KB1
Welcome, your new opportunity awaits you.
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California
residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
The Receptionist supports a Platform office as first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources. Greet guests/visitors, document information, issue appropriate security passes. Report on security issues. Respond to routine inquiries on office locations, hours of operation, telephone numbers, email/website addresses. Broad knowledge of operational procedures and tools obtained through extensive work experience.
Responsibilities: Answer the phone and greets clients and visitors alike in a professional manner. Accurately direct phone calls and walk-ins to appropriate team members in a courteous and professional manner. Return to calls placed on hold in a timely manner giving the caller the option to continue holding or to leave a message. Answer client inquiries, as needed, or direct the inquiry to the person best able to answer. Take and delivers accurate phone messages, including names and contact information, and promptly relays messages to the proper person. Maintain a neat and tidy reception area, clearing up any clutter on an ongoing basis and maintains a professional, comfortable general office atmosphere. Open, sort, and distribute the mail neatly and accurately for the agency personnel according to the mail distribution workforce. Process and send outgoing mail and packages for the agency utilizing the mail processing machine as well as appropriate shipping services as needed. Monitor the agency inboxes to distribute incoming emails, voicemails, and faxes to the appropriate team member. Maintain inventory of office supplies. Print, scan, copy and fax documents as needed to assist team members. Routine and ad-hoc or support assignments for individuals as needed. Actively seek out and perform other agency support functions and perform clerical duties as requested or required by others. This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Requirements:
Proven work experience as a receptionist, front office representative or similar role. Proficiency in Microsoft Office Suite. Hands-on experience with office equipment. Professional attitude and appearance. Solid written and verbal communication skills. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Multitasking and time-management skills, with the ability to prioritize tasks. Customer service attitude. Able to function independently and as part of a team. Education/Experience:
High school diploma or recognized equivalent is required. Experience in customer service or insurance field is preferred. Familiarity with a multiline telephone system. Physical Demands:
Position entails sitting, talking, writing, reading, reaching, computer entry, and typing Occasional travel required with some overnight trips, must have access to reliable mode of transportation Benefits and Perks:
Competitive compensation Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) Company-paid Short-Term and Long-Term Disability Insurance Company-paid Group Life insurance Company-paid Employee Assistance Program (EAP) and Calm App subscription Employee-paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning opportunities ...and so much more!
Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
At Acrisure, we firmly believe that an inclusive workforce drives innovation, creativity, and ultimately, our collective success.
We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination.
Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email leaves@acrisure.com.
California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
#LI-KB1
Welcome, your new opportunity awaits you.
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California
residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.