Compucom Staffing
Join to apply for the
Level 2 Desktop Support Technician
role at
Compucom Staffing 3 days ago Be among the first 25 applicants Join to apply for the
Level 2 Desktop Support Technician
role at
Compucom Staffing At
CompucomStaffing
,
youre more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified
Level 2 Desktop Support Technician
to join their team
onsite
in New Bedford, MA. The ideal candidate must have reliable transportation, and a valid license to support end users at a close client location.
Duties And Responsibilities
Provides PC Hardware and software troubleshooting images, hardware repair, IMAC Tasks Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals Documents, maintains, upgrades, or replaces hardware and software systems Supports and maintains user account information including rights, security, and systems groups Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed Resolves network connection issues, track network connections back to network switches Escalates problems and issues to a higher level of support if unable to resolve Works in a professional and businesslike manner and communicates effectively with customers and associates Interacts with customers, responding to routine technical questions or requests for information
Skills And Qualifications
Minimum 3 to 6+ years of experience supporting PC Hardware and Software Ability to confidently and safely lift up to 50 lbs Ability to navigate between buildings and the production floor to support users Hardware Repair experience Windows 11 experience Must have excellent verbal and written communication skills Comfortability providing hands and feet support for Server and Network is a plus Experience supporting mobile data plans, mobile networks, and devices is a plus ServiceNow experience is a plus COMPTIA A+ is required but candidate can obtain within 90 days of hire
Wage Range
The hourly rate for this position is between
$21.00 - $30.80 per hour.
Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas currently.
CompucomStaffing , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses. For more information, visit
www.compucom.com .
#INDCCStaffing
Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
Information Technology Referrals increase your chances of interviewing at Compucom Staffing by 2x Sign in to set job alerts for Desktop Support Technician roles.
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Level 2 Desktop Support Technician
role at
Compucom Staffing 3 days ago Be among the first 25 applicants Join to apply for the
Level 2 Desktop Support Technician
role at
Compucom Staffing At
CompucomStaffing
,
youre more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified
Level 2 Desktop Support Technician
to join their team
onsite
in New Bedford, MA. The ideal candidate must have reliable transportation, and a valid license to support end users at a close client location.
Duties And Responsibilities
Provides PC Hardware and software troubleshooting images, hardware repair, IMAC Tasks Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals Documents, maintains, upgrades, or replaces hardware and software systems Supports and maintains user account information including rights, security, and systems groups Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed Resolves network connection issues, track network connections back to network switches Escalates problems and issues to a higher level of support if unable to resolve Works in a professional and businesslike manner and communicates effectively with customers and associates Interacts with customers, responding to routine technical questions or requests for information
Skills And Qualifications
Minimum 3 to 6+ years of experience supporting PC Hardware and Software Ability to confidently and safely lift up to 50 lbs Ability to navigate between buildings and the production floor to support users Hardware Repair experience Windows 11 experience Must have excellent verbal and written communication skills Comfortability providing hands and feet support for Server and Network is a plus Experience supporting mobile data plans, mobile networks, and devices is a plus ServiceNow experience is a plus COMPTIA A+ is required but candidate can obtain within 90 days of hire
Wage Range
The hourly rate for this position is between
$21.00 - $30.80 per hour.
Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas currently.
CompucomStaffing , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses. For more information, visit
www.compucom.com .
#INDCCStaffing
Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
Information Technology Referrals increase your chances of interviewing at Compucom Staffing by 2x Sign in to set job alerts for Desktop Support Technician roles.
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr