TAM Residential
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IT Support Specialist
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TAM Residential 4 days ago Be among the first 25 applicants Join to apply for the
IT Support Specialist
role at
TAM Residential Get AI-powered advice on this job and more exclusive features. This range is provided by TAM Residential. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$33.00/hr - $38.00/hr Join TAM Residential Where Your Career Thrives
At TAM Residential, we are more than a property management service provider for the multifamily community. Were dedicated to maximizing the value of every property and delivering above-market returns for our clients, supported by a unique company culture built on communication, collaboration, creativity, and innovation.
Ready to be part of a team that values your success? Join us at TAM Residential and help us continue our journey of excellence in the property management industry.
TAM was awarded NAA's Top Employer for 2022!
As an IT Support Specialist, you will be responsible for providing technical support for the organizations IT systems and networks, ensuring optimal performance and security, as well as supporting the companys many departments in Level 1 to Level 2 support requests.
The ideal candidate should possess excellent analytical and troubleshooting skills, the ability to work independently, and strong written and verbal communication skills. The successful candidate should also be knowledgeable of IT network security and have experience working with various operating systems and platforms.
Responsibilities:
Manage and resolve Help Desk tickets in a timely manner, providing technical support to onsite and remote users. Manage and maintain our Google Workspace, Microsoft 365, Slack, and JumpCloud environments Manage, troubleshoot, and monitor all installed systems and infrastructure Assist with the setup and onboarding of new employees, including configuring hardware and software, creating user accounts, and setting up access permissions. Proactively ensure the highest levels of systems and infrastructure availability Provide level 1 to level 2 support to company staff Implement and manage new IT systems and services as directed by the IT Manager or VP, IT Develop and implement IT processes and procedures Collaborate with IT team and users in other departments to meet organizational needs and objectives Stay up to date on the latest IT trends and technologies Develop and maintain documentation of IT systems and networks
Qualifications:
AS/BS degree in computer science or 2+ years of experience in IT systems administration or IT support role Experience onboarding and offboarding users to various systems Knowledgeable of IT network security and have experience working with various operating systems and platforms Experience administering SaaS applications like Google Workspace, Microsoft 365, Slack, and JumpCloud Knowledge of identity and access management Possess excellent analytical and troubleshooting skills, the ability to work independently, and strong written and verbal communication skills CompTIA, CISCO (networking), Google, Microsoft Certifications are a plus. Knowledge and hands-on experience with supporting Ubiquiti (Unifi) and SonicWall network and security infrastructure are a plus. Ability to travel up to 30%
Compensation + Benefits:
Pay Range: $33.00/hour - $38.00/hour Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay.
TAM Residential is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Referrals increase your chances of interviewing at TAM Residential by 2x Sign in to set job alerts for Information Technology Support Specialist roles.
Addison, TX $55,000.00-$80,000.00 3 days ago Technical Support Specialist - IT Helpdesk
IT Support Specialist & Technical Account Manager (MSP)
Carrollton, TX $70,000.00-$90,000.00 5 days ago Dallas, TX $100,000.00-$205,000.00 1 month ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
IT Support Specialist
role at
TAM Residential 4 days ago Be among the first 25 applicants Join to apply for the
IT Support Specialist
role at
TAM Residential Get AI-powered advice on this job and more exclusive features. This range is provided by TAM Residential. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$33.00/hr - $38.00/hr Join TAM Residential Where Your Career Thrives
At TAM Residential, we are more than a property management service provider for the multifamily community. Were dedicated to maximizing the value of every property and delivering above-market returns for our clients, supported by a unique company culture built on communication, collaboration, creativity, and innovation.
Ready to be part of a team that values your success? Join us at TAM Residential and help us continue our journey of excellence in the property management industry.
TAM was awarded NAA's Top Employer for 2022!
As an IT Support Specialist, you will be responsible for providing technical support for the organizations IT systems and networks, ensuring optimal performance and security, as well as supporting the companys many departments in Level 1 to Level 2 support requests.
The ideal candidate should possess excellent analytical and troubleshooting skills, the ability to work independently, and strong written and verbal communication skills. The successful candidate should also be knowledgeable of IT network security and have experience working with various operating systems and platforms.
Responsibilities:
Manage and resolve Help Desk tickets in a timely manner, providing technical support to onsite and remote users. Manage and maintain our Google Workspace, Microsoft 365, Slack, and JumpCloud environments Manage, troubleshoot, and monitor all installed systems and infrastructure Assist with the setup and onboarding of new employees, including configuring hardware and software, creating user accounts, and setting up access permissions. Proactively ensure the highest levels of systems and infrastructure availability Provide level 1 to level 2 support to company staff Implement and manage new IT systems and services as directed by the IT Manager or VP, IT Develop and implement IT processes and procedures Collaborate with IT team and users in other departments to meet organizational needs and objectives Stay up to date on the latest IT trends and technologies Develop and maintain documentation of IT systems and networks
Qualifications:
AS/BS degree in computer science or 2+ years of experience in IT systems administration or IT support role Experience onboarding and offboarding users to various systems Knowledgeable of IT network security and have experience working with various operating systems and platforms Experience administering SaaS applications like Google Workspace, Microsoft 365, Slack, and JumpCloud Knowledge of identity and access management Possess excellent analytical and troubleshooting skills, the ability to work independently, and strong written and verbal communication skills CompTIA, CISCO (networking), Google, Microsoft Certifications are a plus. Knowledge and hands-on experience with supporting Ubiquiti (Unifi) and SonicWall network and security infrastructure are a plus. Ability to travel up to 30%
Compensation + Benefits:
Pay Range: $33.00/hour - $38.00/hour Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay.
TAM Residential is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Referrals increase your chances of interviewing at TAM Residential by 2x Sign in to set job alerts for Information Technology Support Specialist roles.
Addison, TX $55,000.00-$80,000.00 3 days ago Technical Support Specialist - IT Helpdesk
IT Support Specialist & Technical Account Manager (MSP)
Carrollton, TX $70,000.00-$90,000.00 5 days ago Dallas, TX $100,000.00-$205,000.00 1 month ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr