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Michaels Stores

Events Coordinator-Birthday Parties and In Store Events

Michaels Stores, Osseo, Minnesota, United States, 55311

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Events Coordinator-Birthday Parties and In Store Events

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Events Coordinator-Birthday Parties and In Store Events

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Michaels Stores . Job Overview

Plan, coordinate, and facilitate events such as kids' birthday parties within a Michaels store to create a fun, engaging, and stress-free experience for guests. Provide excellent customer service by assisting shoppers and ensuring a smooth checkout process. Complete operational tasks including merchandise handling and store recovery to uphold brand standards. Key Responsibilities

Manage multiple events simultaneously, including childrens birthday parties and craft classes. Create a fun, creative environment for guests of all ages. Demonstrate crafts, perform face painting, and facilitate party activities. Coordinate party add-ons like goody bags and balloons. Communicate effectively with clients and team members. Handle administrative duties such as emails, calls, and paperwork. Adjust event plans based on feedback and create backup plans. Ensure client satisfaction and uphold store cleanliness and safety standards. Customer Experience

Assist customers in shopping, locating products, and providing solutions. Ensure quick, friendly checkout experiences. Promote and enroll customers in Rewards and Credit Card programs. Educate customers about Voice of Customer surveys. Support omni-channel processes like BOPIS and SFS. Participate in stocking, planogram, and recovery activities. Support safety and shrink programs. Maintain a positive, respectful attitude and serve as a role model. Preferred Skills and Experience

Energetic, enthusiastic personality with excellent people skills. Experience working with children and organizing childrens events. Strong communication, organizational, and problem-solving skills. Retail or customer service experience required. Physical and Work Environment

Ability to stand for long periods and move throughout the store. Physical activities include bending, lifting, and reaching. Work includes nights, weekends, and early mornings. Additional Information

Applicants must meet legal requirements. Michaels is committed to inclusion, offering reasonable accommodations for individuals with disabilities. For assistance, contact Customer Care at 1-800-642-4235. #J-18808-Ljbffr