Job Description
Job Title: Executive Receptionist
Location: Boston, MA 02110
Duration: 6-month contract and possibility for extension and conversion to FTE
Timings: 8 AM to 5 PM or 9 AM to 6 PM
Pay Rate: $24/hr. On W2
Anticipated start date: ASAP
Job Responsibilities
Stand, greet, and welcome all clients to the Client Center throughout the day. Escort clients to the appropriate meeting room or space, offering coat room and bag check services to enhance their comfort.
Assist, tend to, and anticipate guest needs on the floor, ensuring a seamless and pleasant experience for all visitors
Work closely with internal and external partners, including catering, security, audio-visual, events, and facility teams, to ensure smooth operations and exceptional service delivery
Learn the EMS reservation system, to track events and understand expectations for each meeting
Conduct various administrative tasks such as: updating reservations as needed, answering the phones/taking messages for event planners, placing facilities tickets for events, receiving and logging packages, ensuring the business center is tidy, and reviewing supply inventory
Qualifications:
Bachelor's degree required
2 years of administrative and/or hospitality experience, demonstrating a strong foundation in customer service and organizational skills
Excellent interpersonal and communication skills, with the ability to engage with clients and colleagues professionally and warmly.
Ability to stand for long periods, maintaining a welcoming presence at the front desk.
Outgoing, professional, and able to work well under pressure, ensuring a calm and efficient environment
Skills include familiarity with widely-used software packages e.g. MS Word, Excel, and PowerPoint
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.