Join to apply for the Barista role at Hy-Vee, Inc.
Night & Weekend Shifts Required
Job Description
Job Title: Barista
Department: Coffee Shop
FLSA: Non-Exempt
Overview
As a Coffee Shop Barista, this position will be responsible for reviewing and filling customer orders for the day, handling food in a safe manner and ensuring the work area is always clean and neat. You will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Reporting Relationships
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Coffee Shop Department Manager
Positions that Report to you: None
Primary Duties And Responsibilities
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether in the department or elsewhere in the store.
- Makes an effort to learn customers’ names and address them by name whenever possible.
- Assists customers by: escorting them to products, securing out-of-reach items, loading or unloading heavy items, noting and passing along customer suggestions or requests, and other tasks to enhance the shopping experience.
- Answers the telephone promptly and provides friendly, helpful service to customers who call, including taking orders.
- Takes customer orders at the counter.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
- Handles food in a safe manner and keeps the work area clean and neat.
- Reviews the status and appearance of the food for freshness.
- Ensures an adequate food supply is ready and on hand and follows a production list.
- Anticipates product needs for the department daily and prepares or replenishes product as necessary.
- Checks in product, puts product away, and may review invoices.
- Runs the department registers and handles payments where applicable.
- Removes trash in a timely manner.
- Maintains personal hygiene and dress according to department and company guidelines.
- Adheres to company policies and individual store guidelines.
- Reports to work as scheduled and on time.
Secondary Duties And Responsibilities
- Washes dishes as necessary.
- Orders product and supplies as necessary.
- Prices products for customers as necessary.
- Assists in other areas of the store as needed.
- Performs other job related duties and special projects as required.
Knowledge, Skills, Abilities And Worker Characteristics
- Ability to follow detailed written or verbal instructions and handle a few concrete variables.
- Ability to perform simple arithmetic and record-keeping.
- Ability to understand and follow verbal or demonstrated instructions; ability to request supplies orally or in writing.
Education And Experience
Less than high school or equivalent experience and six months or less of similar or related work experience.
Physical Requirements
- Must be able to perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
- Visual requirements include distance vision and color vision, depth perception and field of vision as applicable with or without correction.
- Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions may be required.
Working Conditions
The duties for this position are normally conducted in a store environment with potential exposure to noise, equipment movement, cleaning chemicals/solvents, and temperature extremes. There is pressure to meet deadlines and handle multiple priorities.
Equipment Used To Perform Job
Standard tools and equipment used in a coffee shop environment including disposal, trash compactor, dishwasher, register system, ice machines, soda machine, scales, and knives.
Contacts
Has daily contact with the general public and customers; may have contact with federal/state governmental or regulatory agencies regarding inspections.
Are you ready to smile, apply today.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Management and Manufacturing
Industries
- Retail