Starbucks Barista Job at Hy-Vee, Inc. in Savage

Job Title

Barista

Department

Coffee Shop

FLSA

Non-Exempt

General Function

As a Coffee Shop Barista, this position will be responsible for reviewing and filling customer orders for the day, handling food in a safe manner and ensuring the work area is always clean and neat. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, Health Wellness Home; Food Service Director; Coffee Shop Department Manager

Positions that Report to you

None

Primary Duties and Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting care, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to products, securing items out of reach, loading or unloading heavy items, noting customer suggestions or requests, and performing tasks to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call, including taking orders.
• Takes customer orders at the counter.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Handles food in a safe manner and maintains a clean work area.
• Reviews the status and appearance of food for freshness.
• Ensures adequate food supply and follows a production list; anticipates product needs daily.
• Prepares and replenishes product as necessary; checks in product, puts away products, and may review invoices.
• Operates department registers and handles payments where applicable.
• Removes trash in a timely manner and adheres to personal hygiene and dress guidelines.
• Follows company policies and store guidelines; reports to work as scheduled and on time.

Secondary Duties and Responsibilities

• Washes dishes as necessary.
• Orders product and supplies as necessary.
• Prices products for customers as necessary.
• Assists in other areas of the store as needed.
• Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

• Ability to follow detailed but straightforward instructions; deal with a few concrete variables.
• Ability to perform simple arithmetic and to copy figures, count, and record.
• Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience

Less than high school or equivalent experience and six months or less of similar or related work experience.

Physical Requirements

• Ability to perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
• Vision requirements include distance vision and general depth perception, with or without correction, color vision, and field of vision.
• Physical activities include climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

The duties are conducted in a store environment with potential deadlines and multiple priorities. There is exposure to noise, equipment movement hazards, cleaning chemicals, electrical hazards, and temperature extremes.

Equipment Used

Standard coffee shop equipment including disposal, trash compactor, dishwasher, register system, ice machines, soda machine, scales, and knives.

Contacts

Daily contact with the general public and customers; contact with federal/state regulatory agencies regarding inspections.

The anticipated hourly starting wage for this position is $13.50 to $16.80 depending on experience.

For information on company benefits visit Benefits | Hy-Vee.

Are you ready to smile, apply today.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Retail