Medical Call Center Agent (Part-time; Mondays and Tuesdays) Job at HealthSource

Overview

Medical Call Center Agent (Part-time; Mondays and Tuesdays)

Join to apply for the Medical Call Center Agent (Part-time; Mondays and Tuesdays) role at HealthSource of Ohio

Responsibilities

• Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality
• Facilitate optimal patient access and maximize accuracy of data entry for scheduling and clinical messaging
• Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions
• Respond professionally to all inquiries from callers as they relate to health services HSO provides

Qualifications

• High School Diploma or Equivalent required
• Strong computer skills that include a combination of experience in a Windows Operating System, e-mail, and EHR data entry required
• 1-2 years Call Center experience preferred

Schedule

Mondays and Tuesdays from 8am-4:30pm; must be able to work full-time for 2 weeks for training

Benefits

• Competitive pay with eligible incentive bonuses & yearly merit increases
• Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours
• Full Health Benefits Package, $500 Courtesy Care Benefits & up to $2000 in HSA funds
• Student Loan Forgiveness program & tuition reimbursement
• Employer contribution driven retirement plan
• Complimentary scrubs

About HealthSource of Ohio

HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay.

HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran

Note: This job posting is for announcing the Medical Call Center Agent position and does not include referral prompts or unrelated postings.