IT Onsite Support Job at Jobs via Dice in Florham Park

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Overview

Position: IT Onsite Support - Florham Park, NJ

Location: Florham Park, NJ 07932

Project Duration: 12+ months Contract

Pay Range: $39/hr - $40/hr on W2

Description: IT Onsite Support

Responsibilities

• Install, configure, and maintain desktop hardware, software, printers, and peripherals.
• Tier 1 and Tier 2 technical support for end users via in-person, phone, and remote assistance.
• Manage user accounts, permissions, and access in Active Directory and other systems.
• Perform routine maintenance tasks, including updates, patches, and antivirus management.
• Monitor and resolve help desk tickets and document solutions in the ticketing system.
• Troubleshoot hardware, software, and network issues on desktops and laptops.
• Set up and deploy computers and mobile devices according to organizational standards.
• Ensure compliance with IT security policies and procedures.
• Maintain inventory of hardware and software assets.
• Collaborate with network and system administrators for escalated issues or larger projects.
• Asset management and imaging.
• Assist with IT onboarding/offboarding processes for employees.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Software Development

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