Bordner
Now Hiring: Contact Center Agents - Uncapped Bonus Potential
Do you thrive in fast-paced, goal-driven environments where your communication skills
actually
pay off?
Join Bordner Home Improvement
- Kansas City's trusted name in home remodeling for 38 years. We're not just looking for someone to answer phones - we're looking for
sales-minded professional
s
ready to warm up leads, qualify prospects, and book high-converting appointments that drive real revenue.
About the Role
As a
Contact Center Agent , you'll be the first point of contact with homeowners dreaming of a better home - and your job is to turn that curiosity into commitment. Your conversations help lay the foundation for our Design Consultants to close the sale.
You'll be backed by strong training, a supportive team, and
performance-based bonuses that reward hustle.
What You'll Do
Connect with inbound and outbound leads to
qualify interest and schedule appointments
Create excitement
around remodeling services (roofing, siding, windows, and baths)
Consistently
hit weekly appointment and conversion targets
Monitor and manage CRM leads, emails, texts, and internal comms
Confirm next-day appointments and follow up with potential clients
Stay agile and team-focused as company needs evolve
You Might Be a Fit If You...
Have experience in
inside
sales or appointment setting
Love making connections and
closing the next step
Communicate naturally and persuasively across phone, email, and text
Take pride in
outperforming your goals
Can thrive in a fast-paced, flexible environment
Don't need micromanaging - you're
self-driven and coachable
Are looking for a
career , not just another job
This role is NOT for you
if you dislike change, need a script for every situation, or have been told you "sound like a robot."
Compensation & Perks
Base Pay: $18/hr
Average Pay with Commissions/Bonuses: $26-$30+/hr
Rotating Saturday shifts required (great bonus days and you can work from home!)
Health, Dental, Vision benefits starting month 2
Paid Time Off + Sick Leave
401(k) with employer match
Life Insurance & FSA available
Apply Today - And Start Getting Paid What You're Worth. This isn't customer service. This is
sales with purpose
- helping homeowners move forward on major decisions while you grow your income and career.
actually
pay off?
Join Bordner Home Improvement
- Kansas City's trusted name in home remodeling for 38 years. We're not just looking for someone to answer phones - we're looking for
sales-minded professional
s
ready to warm up leads, qualify prospects, and book high-converting appointments that drive real revenue.
About the Role
As a
Contact Center Agent , you'll be the first point of contact with homeowners dreaming of a better home - and your job is to turn that curiosity into commitment. Your conversations help lay the foundation for our Design Consultants to close the sale.
You'll be backed by strong training, a supportive team, and
performance-based bonuses that reward hustle.
What You'll Do
Connect with inbound and outbound leads to
qualify interest and schedule appointments
Create excitement
around remodeling services (roofing, siding, windows, and baths)
Consistently
hit weekly appointment and conversion targets
Monitor and manage CRM leads, emails, texts, and internal comms
Confirm next-day appointments and follow up with potential clients
Stay agile and team-focused as company needs evolve
You Might Be a Fit If You...
Have experience in
inside
sales or appointment setting
Love making connections and
closing the next step
Communicate naturally and persuasively across phone, email, and text
Take pride in
outperforming your goals
Can thrive in a fast-paced, flexible environment
Don't need micromanaging - you're
self-driven and coachable
Are looking for a
career , not just another job
This role is NOT for you
if you dislike change, need a script for every situation, or have been told you "sound like a robot."
Compensation & Perks
Base Pay: $18/hr
Average Pay with Commissions/Bonuses: $26-$30+/hr
Rotating Saturday shifts required (great bonus days and you can work from home!)
Health, Dental, Vision benefits starting month 2
Paid Time Off + Sick Leave
401(k) with employer match
Life Insurance & FSA available
Apply Today - And Start Getting Paid What You're Worth. This isn't customer service. This is
sales with purpose
- helping homeowners move forward on major decisions while you grow your income and career.