USA Jobs is hiring: IT SPECIALIST (CUSTSPT) in Charlottesville

Job Title

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA JOINT SERVICE PROVIDER.

Responsibilities:

• Managing the resolution of ISR, FOIA, and Privacy Act customer requirements concerning Administrative, Law Enforcement, and Congressional Inquiries; and Judicial Litigation, and Preservation Hold projects for all JSP customers
• Participating in feasibility and requirements analysis studies for the development, implementation, and enhancement of customer requirements and business processes for JSP customers
• Conducting frequent reviews of standardized JSP IT hardware, software, and network capabilities, in order to determine and promote continued effectiveness and optimization
• Diagnosing and resolving problems for customers; researching problem trends and patterns; analyzing problem tracking and resolution databases; and ensuring information security

Requirements:

Conditions of Employment:

Qualifications:

In order to qualify for this position, you must meet the requirements described below.

Basic Requirements:

• Attention to Detail
• Customer Service
• Oral Communication
• Problem Solving

Qualifying Experience:

To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position.

Volunteer Experience:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment.

All qualifications must be met within 30 days after the closing date of the announcement.

Combination of education and experience is not applicable for this position.

Education:

To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education. Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by the National Association of Credential Evaluation Services at the time of application.