The Sports Facilities Advisory & Management
Operations Team Member - Wintrust Sports Complex
The Sports Facilities Advisory & Management, Chicago, Illinois, United States, 60290
Overview
OPERATIONS TEAM MEMBER - Wintrust Sports Complex
Sports Facilities Management, LLC
LOCATION: Bedford Park, IL
DEPARTMENT: OPERATIONS
REPORTS TO: ASSISTANT GENERAL MANAGER
STATUS: PART-TIME (NON-EXEMPT)
About the Company Wintrust Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Chicago, IL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Wintrust Sports Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
Position Summary The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, members and/or guests an excellent experience in every aspect.
Primary Responsibilities
Ensure equipment for events is readily available and safe to use
Properly set up and breakdown for all events
Help stock and inventory equipment and supplies
Be knowledgeable of scoreboard operations and retractable athletic equipment
Monitor all events in and around the facility
Maintain and control trash in all areas of the facility including indoor and outdoor
Consistently communicate issues and relevant updates to your supervisor and team members
Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary
Provide courteous and friendly first-in-class service to all guests
Be knowledgeable about the facility (practices, events, meeting dates/times)
Know and enforce the venue policies and procedures
Complete special projects, daily assignments, and other duties as assigned
Minimum Qualifications
Flexible work schedule (e.g., nights, weekends, holidays and long hours)
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members
Commitment to the safety and well-being of others
Working Conditions and Physical Demands
Must be able to lift 40 pounds waist high
May be required to stand for extended periods of time and squat, stoop or bend
Facility has intermittent noise
This position requires physical demands
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Sports Facilities Management, LLC
LOCATION: Bedford Park, IL
DEPARTMENT: OPERATIONS
REPORTS TO: ASSISTANT GENERAL MANAGER
STATUS: PART-TIME (NON-EXEMPT)
About the Company Wintrust Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Chicago, IL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Wintrust Sports Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
Position Summary The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, members and/or guests an excellent experience in every aspect.
Primary Responsibilities
Ensure equipment for events is readily available and safe to use
Properly set up and breakdown for all events
Help stock and inventory equipment and supplies
Be knowledgeable of scoreboard operations and retractable athletic equipment
Monitor all events in and around the facility
Maintain and control trash in all areas of the facility including indoor and outdoor
Consistently communicate issues and relevant updates to your supervisor and team members
Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary
Provide courteous and friendly first-in-class service to all guests
Be knowledgeable about the facility (practices, events, meeting dates/times)
Know and enforce the venue policies and procedures
Complete special projects, daily assignments, and other duties as assigned
Minimum Qualifications
Flexible work schedule (e.g., nights, weekends, holidays and long hours)
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members
Commitment to the safety and well-being of others
Working Conditions and Physical Demands
Must be able to lift 40 pounds waist high
May be required to stand for extended periods of time and squat, stoop or bend
Facility has intermittent noise
This position requires physical demands
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