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The Ned & Ned's Club

Lead Restaurant Server

The Ned & Ned's Club, Washington, District of Columbia, us, 20022

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Overview

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Lead Restaurant Server

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The Ned & Ned's Club . Our members expect the best food, drinks, and service across either the rooftop restaurant – Ned’s Club Upstairs – or the Vault, our late-night venue. Our Club Lead Restaurant Server leads the smiling faces delivering everything needed to create an amazing experience every time. All of our teams at Ned’s Club deliver top tier hospitality, but what sets our Club staff apart is the ability to build lasting rapport — every guest is a loyal member or a potential new member so every interaction is crucial and every piece of information we learn about what our members love is used to create an even better experience for them the next time. What’s the role? Responsibilities

Deliver refined, professional, and anticipatory service in alignment with The Ned’s standards. Serve as the point of contact for the floor during service, assisting in managing flow, pacing, and guest satisfaction. Lead daily pre-shift meetings and lineups to communicate specials, VIPs, and service priorities. Train, mentor, and support fellow servers, ensuring consistent service delivery and knowledge of menus, wine, and cocktails. Maintain expert-level knowledge of all menus, including food, beverage, and wine, with the ability to guide members through their dining experience. Support management in addressing and resolving member feedback in a timely and professional manner. Assist in coordinating service with kitchen, bar, and support staff, ensuring synchronized delivery. Monitor table assignments and oversee smooth turnover and seatings during service. Maintain a polished appearance and professional demeanor at all times. What you can bring to the role

3+ years of experience in upscale or luxury hospitality environments, with 1+ years in a leadership or lead server role preferred. Deep knowledge of food, wine, and cocktail service, with a passion for hospitality and member engagement. Excellent communication and interpersonal skills. Strong leadership and mentoring abilities. Flexible availability, including evenings, weekends, and holidays. Professionalism, discretion, and a commitment to excellence. We love people to continuously improve, so if you have the desire to learn and progress then you can take part in loads of learning here at The Ned as part of our monthly learning calendar Previous experience in a private members club Sommelier certification or strong wine knowledge is a plus Familiarity with POS system such as MICROS and reservation systems such as Open Table What The Ned can give you

Salary of up to $14.00/hour plus gratuities Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance Complimentary meals in our friendly team restaurant when the Club opens Exciting learning and development programs to help progress your career Exclusive rates with our hotels for stays and dining, exclusive rates for your family and friends for hotel stays Paid time off 401k matching Employee assistance program - advice and support Reward and recognition initiatives At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion program is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to work in the US to be considered for this role. Apply today and join us as a Lead Restaurant Server #lovethened Referrals increase your chances of interviewing at The Ned & Ned's Club by 2x Get notified about new Restaurant Server jobs in Washington, United States.

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