Highmark Health
Overview
Company:
Highmark Health
Job Description:
Digital Strategy Partner
As a Digital Strategy Partner, you will shape and execute the organization’s digital vision to solve key customer and business problems. The role collaborates with omni-channel Product Managers to align digital experiences with business goals and customer needs across multiple channels, establishing success metrics and using data sources such as market trends, tech trends, customer behavior data, performance data, and journey analytics to guide digital initiatives. Responsibilities include defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research and competitive analysis, data analysis, and partnering with cross-disciplinary product teams to develop roadmaps and initiatives. This role drives innovation and works in a highly matrixed environment.
Essential Responsibilities
Lead or support key strategic initiatives across Enterprise, with activities spanning team leadership, problem-solving, data analysis, project management, communication, and implementation support. Participate on a portfolio of projects.
Participate in the development of strategic plans for the Enterprise and key business units.
Support the team in identifying, clarifying, and resolving complex issues critical to initiative success.
Support the identification of initiative impacts to ensure alignment with overall strategy.
Help develop standard analytics and processes to use in leading strategic initiatives.
Shaping the culture and skill set of the organization.
Other duties as assigned or requested.
Education Required
Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of a bachelor’s degree.
Preferred
Master’s Degree in Business, or related field.
Experience Required
5 years of experience in Strategic Planning or related work in Business or Healthcare or equivalent combination of experience and education.
2 years of consulting experience (external or internal) or equivalent combination of experience and education.
Preferred
6 years of experience in payer, hospital system, or care delivery industry.
Experience influencing change in complex organizational systems.
Skills
Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises.
Strong quantitative and analytical skills.
Demonstrated influencing and teamwork skills.
Basic project management skills.
Focus on impacts to the customer of decisions rendered.
Proactive in driving change and continuous improvement.
Strong emotional intelligence with servant leadership mindset.
Commitment to development of others and self.
Other
Language (Other than English): None
Travel Requirement: 0% - 25%
Position Type: Office-based
Physical, Mental Demands and Working Conditions
Teaches / trains others regularly: Occasionally
Travel regularly from the office to various work sites or from site-to-site: Rarely
Works primarily out-of-the-office selling products/services (sales employees): Never
Physical work site required: Yes
Lifting: up to 10 pounds: Constantly
Lifting: 10 to 25 pounds: Occasionally
Lifting: 25 to 50 pounds: Never
Disclaimer:
The job description is designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to confidential information and must protect it at all times. All employees must comply with HIPAA and the company’s privacy policies and information security guidelines.
Employees are responsible for complying with the company’s Code of Business Conduct and applicable laws, regulations, policies, and training requirements.
Pay Range Minimum:
$92,300.00
Maximum:
$172,500.00
Base pay is determined by qualifications, experience, expected contributions, internal equity, market, and location.
Highmark Health and its affiliates prohibit discrimination against qualified individuals and provide accessibility information upon request. For accommodation requests, contact HR Services Online at HRServices@highmarkhealth.org
Req ID: J264922
#J-18808-Ljbffr
Highmark Health
Job Description:
Digital Strategy Partner
As a Digital Strategy Partner, you will shape and execute the organization’s digital vision to solve key customer and business problems. The role collaborates with omni-channel Product Managers to align digital experiences with business goals and customer needs across multiple channels, establishing success metrics and using data sources such as market trends, tech trends, customer behavior data, performance data, and journey analytics to guide digital initiatives. Responsibilities include defining and shaping digital strategy, identifying opportunities to solve business problems with digital technologies, conducting market research and competitive analysis, data analysis, and partnering with cross-disciplinary product teams to develop roadmaps and initiatives. This role drives innovation and works in a highly matrixed environment.
Essential Responsibilities
Lead or support key strategic initiatives across Enterprise, with activities spanning team leadership, problem-solving, data analysis, project management, communication, and implementation support. Participate on a portfolio of projects.
Participate in the development of strategic plans for the Enterprise and key business units.
Support the team in identifying, clarifying, and resolving complex issues critical to initiative success.
Support the identification of initiative impacts to ensure alignment with overall strategy.
Help develop standard analytics and processes to use in leading strategic initiatives.
Shaping the culture and skill set of the organization.
Other duties as assigned or requested.
Education Required
Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of a bachelor’s degree.
Preferred
Master’s Degree in Business, or related field.
Experience Required
5 years of experience in Strategic Planning or related work in Business or Healthcare or equivalent combination of experience and education.
2 years of consulting experience (external or internal) or equivalent combination of experience and education.
Preferred
6 years of experience in payer, hospital system, or care delivery industry.
Experience influencing change in complex organizational systems.
Skills
Ability to solve complex conceptual and operational problems; potential ability to lead teams in problem-solving exercises.
Strong quantitative and analytical skills.
Demonstrated influencing and teamwork skills.
Basic project management skills.
Focus on impacts to the customer of decisions rendered.
Proactive in driving change and continuous improvement.
Strong emotional intelligence with servant leadership mindset.
Commitment to development of others and self.
Other
Language (Other than English): None
Travel Requirement: 0% - 25%
Position Type: Office-based
Physical, Mental Demands and Working Conditions
Teaches / trains others regularly: Occasionally
Travel regularly from the office to various work sites or from site-to-site: Rarely
Works primarily out-of-the-office selling products/services (sales employees): Never
Physical work site required: Yes
Lifting: up to 10 pounds: Constantly
Lifting: 10 to 25 pounds: Occasionally
Lifting: 25 to 50 pounds: Never
Disclaimer:
The job description is designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to confidential information and must protect it at all times. All employees must comply with HIPAA and the company’s privacy policies and information security guidelines.
Employees are responsible for complying with the company’s Code of Business Conduct and applicable laws, regulations, policies, and training requirements.
Pay Range Minimum:
$92,300.00
Maximum:
$172,500.00
Base pay is determined by qualifications, experience, expected contributions, internal equity, market, and location.
Highmark Health and its affiliates prohibit discrimination against qualified individuals and provide accessibility information upon request. For accommodation requests, contact HR Services Online at HRServices@highmarkhealth.org
Req ID: J264922
#J-18808-Ljbffr