Boulder Crest Foundation
Donor Stewardship Coordinator
Boulder Crest Foundation, Bluemont, Virginia, United States, 22012
Organizational Summary
Boulder Crest Foundation is a pioneering nonprofit organization that exists to ensure that service members, veterans, first responders, and their families can thrive in the aftermath of struggle, stress, hardship, and trauma. For far too many of these remarkable men and women, the cost of service to community and country is the quality of their lives. Too often, that cost comes in the form of suicide - which claims the lives of 20 members of the military and veteran community daily; and we lose more first responders than in the line of duty every year. We need a new and innovative approach and that is why Boulder Crest Foundation exists.
Boulder Crest is the global leader in the development, delivery, study, and scale of Posttraumatic Growth (PTG) based programs for times of struggle. As a $10+ million a year organization, Boulder Crest delivers these programs at our wellness centers in Arizona (Sonoita), Texas (Italy), and Virginia (Bluemont), through our Mobile Training Teams (MTT), and through partnerships with nonprofit organizations and first responder departments in more than a dozen states across the country. The Boulder Crest Institute for Posttraumatic Growth is the leading global center focused on the theory, research, and application of Posttraumatic Growth, and is chaired by the founder of PTG, Dr Richard Tedeschi.
Job Summary
The Donor Stewardship Coordinator is responsible for database management (DonorPerfect), helping coordinate Boulder Crest fundraising events, and independently conducting the day-to-day operational management and implementation of all activities pertaining to fund development, fundraising, and volunteer management, and donor retention. The Donor Stewardship Coordinator reports to the Community and Events Manager and completes administrative duties related to his/her work as assigned. This role will require a moderate amount of weekend work, particularly during events or busy outreach periods with the possibility of flex time, subject to team needs and workload.
Summary of Essential Job Functions
Donor and Community Outreach Correspondence & Database Management
Acts as the backstop and support to Director of Philanthropy on the following outreach activity: thank-you process for in-kind, credit card, cash and check contributions; document and maintain effective tracking system for correspondence; review Boulder Crest mail daily; tally and record monetary donations; draft and mail donor thank-you letters
Monitors, communicates and records grant, wire, ach monies being received
Reconciles and records fund receipts from 3rd party sources to include Benevity, Fidelity, Paypal, CFC Campaigns
Makes bank deposits via remote deposit and when necessary, deposits at the bank itself
Responsible for database management; creating and updating accounts; maintaining systems for tracking gifts, volunteerism and engagement
Reports data for board reports; pulls lists as requested and needed for mailings and Annual Report
Alerts Director of Philanthropy to large gifts being received and/or unique gifts
Monitors and sends monthly internal pledge reports to ensure invoices are being paid in a timely manner
Regularly reconciles the database and works with the Controller to confirm that the database matches up with the bank
Event Operations Management and Fundraising/Outreach Coordination
Supports Fundraising Events Manager on fundraising event preparation and execution
Assists in fund setup in database and GiveCloud software as needed
Works with Community and Events Manager to serve as Boulder Crest liaison for community fundraising/outreach initiatives
Solicits in kind donations for silent auction/raffle at fundraising events
Manages Corporate Volunteer Days
Other duties as assigned
Capabilities Required
The Donor Stewardship Coordinator will have an education and professional background commensurate with this essential position.
Bachelor's degree in nonprofit management, communications, business, or a related field, or equivalent professional experience
Minimum of 1-3 years of experience in nonprofit fundraising, donor relations, or database management
Experience with donor management software (e.g., Salesforce, DonorPerfect, Raiser's Edge, etc.) is strongly preferred
Experience working with or leading volunteers in a nonprofit or community setting
Minimum Qualifications
Strong proficiency in donor management software (e.g., Salesforce, DonorPerfect, Raiser's Edge, etc.)
Experience in database management, data entry, and reporting
Excellent organizational skills and attention to detail
Strong written and verbal communication skills with the ability to engage with diverse stakeholders
Basic knowledge of fundraising principles and donor stewardship best practices
Ability to work independently and as part of a team in a fast-paced environment
Comfortable with Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to manage multiple tasks and prioritize responsibilities effectively
Flexible to adapt to the needs of a growing organization
Experience leading or working with volunteers in a nonprofit setting
Commitment to confidentiality and handling sensitive information appropriately
Physical Demands
While performing the duties of this job, the Manager is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use, so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 40 pounds.
Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.
Travel
Must be able to travel to attend meetings, conferences, training, and other events as required to acquire and maintain proficiency in fulfilling the position's responsibilities.
Work Environment
The work environment is a small, busy office. The noise level in the work environment is usually low to moderate.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Boulder Crest Foundation is a pioneering nonprofit organization that exists to ensure that service members, veterans, first responders, and their families can thrive in the aftermath of struggle, stress, hardship, and trauma. For far too many of these remarkable men and women, the cost of service to community and country is the quality of their lives. Too often, that cost comes in the form of suicide - which claims the lives of 20 members of the military and veteran community daily; and we lose more first responders than in the line of duty every year. We need a new and innovative approach and that is why Boulder Crest Foundation exists.
Boulder Crest is the global leader in the development, delivery, study, and scale of Posttraumatic Growth (PTG) based programs for times of struggle. As a $10+ million a year organization, Boulder Crest delivers these programs at our wellness centers in Arizona (Sonoita), Texas (Italy), and Virginia (Bluemont), through our Mobile Training Teams (MTT), and through partnerships with nonprofit organizations and first responder departments in more than a dozen states across the country. The Boulder Crest Institute for Posttraumatic Growth is the leading global center focused on the theory, research, and application of Posttraumatic Growth, and is chaired by the founder of PTG, Dr Richard Tedeschi.
Job Summary
The Donor Stewardship Coordinator is responsible for database management (DonorPerfect), helping coordinate Boulder Crest fundraising events, and independently conducting the day-to-day operational management and implementation of all activities pertaining to fund development, fundraising, and volunteer management, and donor retention. The Donor Stewardship Coordinator reports to the Community and Events Manager and completes administrative duties related to his/her work as assigned. This role will require a moderate amount of weekend work, particularly during events or busy outreach periods with the possibility of flex time, subject to team needs and workload.
Summary of Essential Job Functions
Donor and Community Outreach Correspondence & Database Management
Acts as the backstop and support to Director of Philanthropy on the following outreach activity: thank-you process for in-kind, credit card, cash and check contributions; document and maintain effective tracking system for correspondence; review Boulder Crest mail daily; tally and record monetary donations; draft and mail donor thank-you letters
Monitors, communicates and records grant, wire, ach monies being received
Reconciles and records fund receipts from 3rd party sources to include Benevity, Fidelity, Paypal, CFC Campaigns
Makes bank deposits via remote deposit and when necessary, deposits at the bank itself
Responsible for database management; creating and updating accounts; maintaining systems for tracking gifts, volunteerism and engagement
Reports data for board reports; pulls lists as requested and needed for mailings and Annual Report
Alerts Director of Philanthropy to large gifts being received and/or unique gifts
Monitors and sends monthly internal pledge reports to ensure invoices are being paid in a timely manner
Regularly reconciles the database and works with the Controller to confirm that the database matches up with the bank
Event Operations Management and Fundraising/Outreach Coordination
Supports Fundraising Events Manager on fundraising event preparation and execution
Assists in fund setup in database and GiveCloud software as needed
Works with Community and Events Manager to serve as Boulder Crest liaison for community fundraising/outreach initiatives
Solicits in kind donations for silent auction/raffle at fundraising events
Manages Corporate Volunteer Days
Other duties as assigned
Capabilities Required
The Donor Stewardship Coordinator will have an education and professional background commensurate with this essential position.
Bachelor's degree in nonprofit management, communications, business, or a related field, or equivalent professional experience
Minimum of 1-3 years of experience in nonprofit fundraising, donor relations, or database management
Experience with donor management software (e.g., Salesforce, DonorPerfect, Raiser's Edge, etc.) is strongly preferred
Experience working with or leading volunteers in a nonprofit or community setting
Minimum Qualifications
Strong proficiency in donor management software (e.g., Salesforce, DonorPerfect, Raiser's Edge, etc.)
Experience in database management, data entry, and reporting
Excellent organizational skills and attention to detail
Strong written and verbal communication skills with the ability to engage with diverse stakeholders
Basic knowledge of fundraising principles and donor stewardship best practices
Ability to work independently and as part of a team in a fast-paced environment
Comfortable with Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to manage multiple tasks and prioritize responsibilities effectively
Flexible to adapt to the needs of a growing organization
Experience leading or working with volunteers in a nonprofit setting
Commitment to confidentiality and handling sensitive information appropriately
Physical Demands
While performing the duties of this job, the Manager is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use, so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 40 pounds.
Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.
Travel
Must be able to travel to attend meetings, conferences, training, and other events as required to acquire and maintain proficiency in fulfilling the position's responsibilities.
Work Environment
The work environment is a small, busy office. The noise level in the work environment is usually low to moderate.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.