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Excellence Dental Network LLC

Dental Office Manager

Excellence Dental Network LLC, East Hartford, Connecticut, us, 06118

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Benefits:

401(k)

Company parties

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Office Manager – Multi-Location Dental Practice (Full-Time) Location: Greater Waterbury, CT Area

Are you a natural leader with strong dental operations experience and a passion for building cohesive, high-performing teams?

We’re seeking an Office Manager to join our dynamic dental group supporting multiple locations. This is a hands-on leadership role for someone who thrives on problem-solving, team coaching, and ensuring operational excellence.

What You’ll Do:

Lead and mentor front desk/reception teams across offices

Oversee scheduling, patient flow, and customer service experience

Monitor and support insurance billing, claim resolution, and collections

Perform monthly A/R reviews and ensure accounts are properly managed

Implement systems to clean up active accounts and improve workflows

Collaborate with clinical and billing teams for a seamless patient experience

Promote a positive, accountable, and growth-oriented team culture

What We’re Looking For:

3+ years dental office experience, including team leadership

Deep understanding of dental insurance processes & Dentrix software

Strong communication, organizational, and problem-solving skills

Empathy and confidence to lead by example without micromanaging

Someone who inspires others to do their best work every day

We Offer:

Supportive leadership and team culture

Opportunities for growth and learning

Competitive pay based on experience

PTO, holiday pay, and more

If you're a forward-thinking dental operations professional ready to make a meaningful impact, we’d love to connect.