Trolley Hospitality Companies
Deli Associate (Downtown Norfolk)
Trolley Hospitality Companies, Norfolk, Virginia, United States, 23500
***GREAT SCHEDULE - Part Time: Monday thru Friday from 10:00am to 2:30pm, No Weekends!***
***Downtown Deli Location (482 E Main St, Norfolk)***
About Us:
Gourmet Gang
is the deli division of
Trolley Hospitality Companies , a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. With seven gourmet lunch bistros, we're known for creative, handcrafted menus and top-quality ingredients that keep guests coming back.
Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of
delivering happiness
to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!
Our Values - The Trolley Way:
No excuses
Do the right thing
Can-do attitude
Always growing
Help first
Transparency
Please visit our website at www.trolleyhouseva.com to learn more!
How You Will Make an Impact:
We are looking for a
Deli Associate
for our Downtown Norfolk location. Depending on your assigned station, you may be responsible for taking orders, running the cash register, answering the phone, expediting orders, or salad and sandwich preparation. Some typical tasks would be:
Salad & Sandwich Prep :
Stock stations with ingredients and refill as needed; portion out sides into containers.
Prepare and package salads and sandwiches according to set recipes.
Customer Service/Cashier:
Greet customers with a warm and welcoming attitude.
Assist walk-in customers with information and suggestions about menu items and catering offerings.
Operate the cash register and POS system to process transactions efficiently and accurately.
Handle customer inquiries and resolve any issues promptly and professionally.
Responsible for wiping down tables, refilling the ice and syrup in the soda dispenser, and general cleanliness of the front of the store.
During down times, prep paper goods (catering boxes, sandwich paper, stickers for containers, etc.) as well as par out salad dressings and sauces.
Customer Service/Phones:
Assist customers over the phone by providing information and suggestions about menu items and catering offerings and taking orders.
During down times, prep paper goods (catering boxes, sandwich paper, stickers for containers, etc.) as well as par out salad dressings and sauces.
Expediting:
Pull orders together, ensuring the food is up to standard and correct condiments and paper goods are included.
All Staff:
Participate in opening and closing procedures, including doing dishes, mopping, replenishing paper items in the bathroom, taking out trash, and miscellaneous tasks assigned by the manager.
Collaborate with other team members to ensure smooth operations, including stepping in to other roles, as needed.
What You Bring to the Table:
Customer service experience, preferably in a food service setting
Food prep experience
Experience running a cash register a plus
Able to follow directions and work independently
Effective verbal communication skills
Reliable transportation
The Good Stuff:
Base pay of $13/hr + tip pool averages between $15-17/hr
Awesome Hours and Flexible Work Schedule, M-F from 10:00am - 2:30pm OFF WEEKENDS
Free Employee Shift Meal as well as an additional 40% deli discount
Growth opportunities - learn and cross train
401(k) retirement plan and company match after 1 year of employment
Employer provided EAP program
Need some extra cash?!?
Opportunities available to train and become certified as a Gang Server, Bartender, or Setup/Take Down Crew and be added to our Catering Staff. Work a couple events, make some tips, and earn some extra money....WE ALL WIN!
***Downtown Deli Location (482 E Main St, Norfolk)***
About Us:
Gourmet Gang
is the deli division of
Trolley Hospitality Companies , a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. With seven gourmet lunch bistros, we're known for creative, handcrafted menus and top-quality ingredients that keep guests coming back.
Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of
delivering happiness
to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!
Our Values - The Trolley Way:
No excuses
Do the right thing
Can-do attitude
Always growing
Help first
Transparency
Please visit our website at www.trolleyhouseva.com to learn more!
How You Will Make an Impact:
We are looking for a
Deli Associate
for our Downtown Norfolk location. Depending on your assigned station, you may be responsible for taking orders, running the cash register, answering the phone, expediting orders, or salad and sandwich preparation. Some typical tasks would be:
Salad & Sandwich Prep :
Stock stations with ingredients and refill as needed; portion out sides into containers.
Prepare and package salads and sandwiches according to set recipes.
Customer Service/Cashier:
Greet customers with a warm and welcoming attitude.
Assist walk-in customers with information and suggestions about menu items and catering offerings.
Operate the cash register and POS system to process transactions efficiently and accurately.
Handle customer inquiries and resolve any issues promptly and professionally.
Responsible for wiping down tables, refilling the ice and syrup in the soda dispenser, and general cleanliness of the front of the store.
During down times, prep paper goods (catering boxes, sandwich paper, stickers for containers, etc.) as well as par out salad dressings and sauces.
Customer Service/Phones:
Assist customers over the phone by providing information and suggestions about menu items and catering offerings and taking orders.
During down times, prep paper goods (catering boxes, sandwich paper, stickers for containers, etc.) as well as par out salad dressings and sauces.
Expediting:
Pull orders together, ensuring the food is up to standard and correct condiments and paper goods are included.
All Staff:
Participate in opening and closing procedures, including doing dishes, mopping, replenishing paper items in the bathroom, taking out trash, and miscellaneous tasks assigned by the manager.
Collaborate with other team members to ensure smooth operations, including stepping in to other roles, as needed.
What You Bring to the Table:
Customer service experience, preferably in a food service setting
Food prep experience
Experience running a cash register a plus
Able to follow directions and work independently
Effective verbal communication skills
Reliable transportation
The Good Stuff:
Base pay of $13/hr + tip pool averages between $15-17/hr
Awesome Hours and Flexible Work Schedule, M-F from 10:00am - 2:30pm OFF WEEKENDS
Free Employee Shift Meal as well as an additional 40% deli discount
Growth opportunities - learn and cross train
401(k) retirement plan and company match after 1 year of employment
Employer provided EAP program
Need some extra cash?!?
Opportunities available to train and become certified as a Gang Server, Bartender, or Setup/Take Down Crew and be added to our Catering Staff. Work a couple events, make some tips, and earn some extra money....WE ALL WIN!