Hallmark Aviation Services
Customer Service Agent Chinese Mandarin Vietnamese Speakers Needed
Hallmark Aviation Services, Houston, Texas, United States, 77246
SUMMARY
Hallmark is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service to our domestic/international airline(s). Great entry-level airline opportunity. Apply today!
Basic Requirements
At least 18yrs old, with a High School Diploma or G.E.D.
Valid US work Authorization
Able to speak, read and write in English
Flexible schedule to work weekends, holidays & overtime
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Computer Literate
Common sense and organized
Mental capacity to make quick and rational decisions
Effective communication skills and good listening skills
Able to multi-task and carry out duties in a fast-paced environment
Able to reading & comprehend reference materials, instructions, policies & procedures
DRUG SCREENING REQUIRED AT TIME OF HIRE
ESSENTIAL DUTIES AND RESPONSIBILITIES
(other duties may be assigned)
Perform a variety of duties at an airport including: assist customers with fare quotes; boarding gate functions,
Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals
Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
Translate, transcribe when possible
Take care when handling company assets and be aware of costs associated with damage
Complete accurate cash handling transactions, manifests, and labelling
Operate machinery in accordance to opertional policies and standards
Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially
Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Varied shifts within a 24 hour clock
Some overtime
Occasional lifting of 70-100 lbs
Long periods of standing and walking long distances
Pulling, pushing and moving large bulky items including carts
Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items
Environmental Conditions:
Involves continuous people interaction and exposure to aircraft sounds
ABOUT US Hallmark Aviation Services is the emerging force in "Above-The-Wing" Airline Passenger Handling Services. Hallmark Aviation Services has earned a reputation for providing first-rate services for some of the world’s leading airlines. We invite you to learn more about Hallmark and the ultimate service we provide to our Clients… "P
eace of Mind ." Equal Employment Opportunity Statement
Hallmark Aviation Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hallmark Aviation Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Required Skills
Excellent problem solving skills
Excellent math skills
Basic computer skills
Able to pay close attention to details
Able to multi-task
Required Experience
.
Qualifications:
Excellent problem solving skills
Excellent math skills
Basic computer skills
Able to pay close attention to details
Able to multi-task
Hallmark is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service to our domestic/international airline(s). Great entry-level airline opportunity. Apply today!
Basic Requirements
At least 18yrs old, with a High School Diploma or G.E.D.
Valid US work Authorization
Able to speak, read and write in English
Flexible schedule to work weekends, holidays & overtime
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Computer Literate
Common sense and organized
Mental capacity to make quick and rational decisions
Effective communication skills and good listening skills
Able to multi-task and carry out duties in a fast-paced environment
Able to reading & comprehend reference materials, instructions, policies & procedures
DRUG SCREENING REQUIRED AT TIME OF HIRE
ESSENTIAL DUTIES AND RESPONSIBILITIES
(other duties may be assigned)
Perform a variety of duties at an airport including: assist customers with fare quotes; boarding gate functions,
Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals
Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
Translate, transcribe when possible
Take care when handling company assets and be aware of costs associated with damage
Complete accurate cash handling transactions, manifests, and labelling
Operate machinery in accordance to opertional policies and standards
Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially
Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Varied shifts within a 24 hour clock
Some overtime
Occasional lifting of 70-100 lbs
Long periods of standing and walking long distances
Pulling, pushing and moving large bulky items including carts
Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items
Environmental Conditions:
Involves continuous people interaction and exposure to aircraft sounds
ABOUT US Hallmark Aviation Services is the emerging force in "Above-The-Wing" Airline Passenger Handling Services. Hallmark Aviation Services has earned a reputation for providing first-rate services for some of the world’s leading airlines. We invite you to learn more about Hallmark and the ultimate service we provide to our Clients… "P
eace of Mind ." Equal Employment Opportunity Statement
Hallmark Aviation Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hallmark Aviation Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Required Skills
Excellent problem solving skills
Excellent math skills
Basic computer skills
Able to pay close attention to details
Able to multi-task
Required Experience
.
Qualifications:
Excellent problem solving skills
Excellent math skills
Basic computer skills
Able to pay close attention to details
Able to multi-task