Missouri Staffing
Middle Office Administrator II - Commerce Trust
Missouri Staffing, Kansas City, Missouri, United States, 64101
Wealth Management Revenue Analyst
About Working at Commerce: Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. Compensation Range Hourly: $26.25 - $30.75 (Amount based on relevant experience, skills, and competencies.) Job Description
The Wealth Management Revenue Analyst is a primary point of contact for Private Client and Institutional Administrators within Commerce Trust Company. Commerce Trust Company, a division of Commerce Bank, is ranked among the top 25 investment advisors in the U.S. with over $56 billion in client assets. Commerce Trust Company concentrates on serving individuals, families, business owners and institutions investment management needs through a combination of world class capabilities and resources, objective advice, customized solutions and unparalleled service. The primary focus is providing high level customer service and support to internal Trust Administrators, while facilitating the process of establishing fees for new accounts, updating fees on existing accounts, overall processing of fees, and revenue reporting. The Revenue Analyst has a higher level of accountability in understanding the overall Trust Company goals and offering alternate solutions to our customers to accomplish them. This would include, but not limited to, a wider degree of knowledge on more complex aspects of establishing fees, collecting fees, and providing revenue reporting and analysis. The Revenue Analyst plays a key role in how new customers form their first impressions of the Trust Company. This requires excellent relationship building skills, critical thinking, and the ability to make sound and prudent judgment on a simple perception of a situation. The Revenue Analyst is expected to have a wider degree of accountability in supporting customers, and an advanced attention to detail. The advanced attention to detail is especially important, as the Revenue Analyst will work with Senior Management by providing revenue reporting and analysis for the entire Trust Company. The Revenue Analyst will serve as a resource to other team members while providing training, answering questions, providing coverage, and supporting management by helping drive the direction of the team. The Revenue Analyst also helps with problem resolution and serves as a liaison between the Administrators and other departments of the Trust Company including Operations, Audit, Compliance, Legal, and Tax. The Revenue Analyst will be responsible for driving process improvements and will be required to work on special projects as identified. Essential Functions
Provide high level customer service and support team members to facilitate timely and accurate on-boarding of new accounts and terminating closing accounts Review new account and asset movement requests to ensure all proper documentation is present, accurate and in good order Effectively communicate with outside institutions to gather all requirements and information to ensure the successful movement of incoming and outgoing assets between custodians Assist with problem resolution and serve as a liaison between team members and other departments of the Commerce Trust Company (CTC) Monitor daily reports of incoming and outgoing assets to assist in researching and resolving out of balance issues and to ensure timely posting to client accounts Drive process improvements and documentation, projects, and testing Knowledge, Skills & Abilities Required
Extensive knowledge of investments and the investments field Strong business acumen and the ability to make timely and sound business recommendations High level of accountability in understanding the big picture/Trust Company goals and offering alternate solutions to our customers to accomplish them. Strong analytical skills with the ability to execute Excellent customer service skills across a wide variety of disciplines and backgrounds to help achieve results Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Education & Experience
Associate's degree or equivalent combination of education and experience preferred + 4+ years of financial services experience required, preferably in a back office/middle office setting + Cross train team level I team members and document procedures + Preform other duties as assigned Location: 922 Walnut St, Kansas City, Missouri 64106 Time Type: Full time Equal Opportunity Employer: Commerce Bank is proud to be an Equal Employment Opportunity employer and does not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability, age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.
About Working at Commerce: Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. Compensation Range Hourly: $26.25 - $30.75 (Amount based on relevant experience, skills, and competencies.) Job Description
The Wealth Management Revenue Analyst is a primary point of contact for Private Client and Institutional Administrators within Commerce Trust Company. Commerce Trust Company, a division of Commerce Bank, is ranked among the top 25 investment advisors in the U.S. with over $56 billion in client assets. Commerce Trust Company concentrates on serving individuals, families, business owners and institutions investment management needs through a combination of world class capabilities and resources, objective advice, customized solutions and unparalleled service. The primary focus is providing high level customer service and support to internal Trust Administrators, while facilitating the process of establishing fees for new accounts, updating fees on existing accounts, overall processing of fees, and revenue reporting. The Revenue Analyst has a higher level of accountability in understanding the overall Trust Company goals and offering alternate solutions to our customers to accomplish them. This would include, but not limited to, a wider degree of knowledge on more complex aspects of establishing fees, collecting fees, and providing revenue reporting and analysis. The Revenue Analyst plays a key role in how new customers form their first impressions of the Trust Company. This requires excellent relationship building skills, critical thinking, and the ability to make sound and prudent judgment on a simple perception of a situation. The Revenue Analyst is expected to have a wider degree of accountability in supporting customers, and an advanced attention to detail. The advanced attention to detail is especially important, as the Revenue Analyst will work with Senior Management by providing revenue reporting and analysis for the entire Trust Company. The Revenue Analyst will serve as a resource to other team members while providing training, answering questions, providing coverage, and supporting management by helping drive the direction of the team. The Revenue Analyst also helps with problem resolution and serves as a liaison between the Administrators and other departments of the Trust Company including Operations, Audit, Compliance, Legal, and Tax. The Revenue Analyst will be responsible for driving process improvements and will be required to work on special projects as identified. Essential Functions
Provide high level customer service and support team members to facilitate timely and accurate on-boarding of new accounts and terminating closing accounts Review new account and asset movement requests to ensure all proper documentation is present, accurate and in good order Effectively communicate with outside institutions to gather all requirements and information to ensure the successful movement of incoming and outgoing assets between custodians Assist with problem resolution and serve as a liaison between team members and other departments of the Commerce Trust Company (CTC) Monitor daily reports of incoming and outgoing assets to assist in researching and resolving out of balance issues and to ensure timely posting to client accounts Drive process improvements and documentation, projects, and testing Knowledge, Skills & Abilities Required
Extensive knowledge of investments and the investments field Strong business acumen and the ability to make timely and sound business recommendations High level of accountability in understanding the big picture/Trust Company goals and offering alternate solutions to our customers to accomplish them. Strong analytical skills with the ability to execute Excellent customer service skills across a wide variety of disciplines and backgrounds to help achieve results Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Education & Experience
Associate's degree or equivalent combination of education and experience preferred + 4+ years of financial services experience required, preferably in a back office/middle office setting + Cross train team level I team members and document procedures + Preform other duties as assigned Location: 922 Walnut St, Kansas City, Missouri 64106 Time Type: Full time Equal Opportunity Employer: Commerce Bank is proud to be an Equal Employment Opportunity employer and does not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability, age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.