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State of Washington

Office Assistant 3

State of Washington, Olympia, Washington, United States, 98502

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Salary :

$41,004.00 - $54,504.00 Annually Location :

Pierce County - Tacoma, WA Job Type:

Full Time - Permanent Job Number:

D1_OA3_#1221_92025 Department:

Washington State Patrol Division:

Field Operations Bureau Opening Date:

09/05/2025 Closing Date:

9/14/2025 11:59 PM Pacific Salary Information:

The high end of the salary range, Step M is typically a longevity step

Description If you answer YES to any of these questions this is the perfect opportunity for you!

Are you a self-starter with an interest in providing clerical support? Do you thrive in a team environment? Are you looking for a career with growth opportunities? About the Agency & District: The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies.

The

Field Operations Bureau

is comprised of eight districts that are responsible for traffic law enforcement, collision investigation, and motorist assists on 17,524 miles of state and interstate highways. This position is located within District 1, which serves Pierce and Thurston Counties. Duties

This position is responsible for assisting public contacts at the front window; responding to internal personnel and handling an extremely high volume of incoming business calls on a daily basis; resolving problems and responding to inquiries within the agency and outside the agency. Under general supervision, the incumbent will independently perform a variety of complex clerical projects and assignments.

Our

new teammate will be able to:

Assist the general public at the counter, or by telephone, regarding rules, regulations, policies, department procedures, and department services. Receive, track and maintain office supplies and department equipment. Collect and process Impound Hearing requests, all subpoenas and hardship requests. Perform complex word processing tasks such as digital voice recorded transcriptions. Accurately enter Time and Activity Reports for payroll purposes into the TAS II Computer system. Instill and maintain filing systems; run collision and impound reports and maintain the tracking to ensure they are completed. Communicate ideas and information to all levels of organization; maintain confidentiality and safeguard sensitive issues. Screen all public and Agency inquiries to appropriate personnel; schedule and record training into the eTrain system. Assist the APA Lieutenants, Sergeants and Troopers with their daily functions. Coordinate overtime between outside Agencies and selected Commissioned Personnel .

Qualifications

Required Qualifications:

Must have a High School Diploma or GED Equivalent Must have two years of professional experience working in an office, secretarial, or general administrative position.

Why work for the Washington State Patrol?

A healthy life/work balance by offering flexible schedules and telework options for most positions. Infants at Work Program based on the long-term health values of infant-parent bonding and breastfeeding newborns. Continuous growth and development opportunities. Opportunities to serve your community and make an impact through meaningful work Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01 Qualification for the

Supplemental Information This recruitment may be used to fill multiple vacancies. Applicants claiming veterans preference must attach a copy of their DD214 (SSN must be blacked out). If you do not provide the required documentation, the veterans preference will not be awarded. Please

click here

to determine your eligibility.

Questions? Please contact Kelcie Westley at 360-704-2302 or via email at

gov

Check us out on:

| | | | | More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits: The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note:

If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note:

Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note:

Most agencies follow the civil service rules covering leave and holidays for

exempt

employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave Leave Sharing

Family and Medical Leave Act (FMLA) Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 07-21-2025 01

No additional point value is given for questions 1-3. Have you ever worked for the Washington State Patrol (WSP)?

Yes No

02

If you answered "yes" to question #1, what month/year were you last employed with WSP? 03

If you answered "yes" to question #1, what district/division were you assigned to prior to separation from WSP? 04

+WSP-PBE01 - The Washington State Patrol has strict hiring standards for all employees within our agency. Carefully review questions 5 - 23 and respond honestly. If you are selected to move forward in the hiring process, you will be required to respond to these questions during a polygraph test. UNTRUTHFUL RESPONSES WILL RESULT IN YOUR PERMANENT DISQUALIFICATION FOR EMPLOYMENT WITH OUR AGENCY. "POSSESSION" is defined as having actual physical control of any illegal (non-prescribed) drug for personal use with the intent to commit a crime. "USE" is defined as trying, testing, or experimenting - which includes but is not limited to - tasting, smoking, injecting, absorbing, sniffing, or inhaling. Do you understand the importance of answering these questions honestly AND that untruthful responses will permanently disqualify you from employment with our agency?

Yes No

05

+WSP-PBE02 - For the questions related to past drug use, definitions of illegal Schedule 1-5 drugs are listed here for your reference: Schedule I (RCW 69.50.204) - Examples could include: Codeine, Heroin, Morphine, Ecstasy, LSD, Peyote, GHB, Methaqualone, Cannabis, etc.Schedule II (RCW 69.50.206) - Examples could include: Opium, Cocaine, Codeine, Hydrocodone, Oxycodone, Methadone, Methamphetamine, Amphetamine, Depressants, Hallucinogenic substances, etc. Schedule III (RCW 69.50.208) - Examples could include: Stimulants, Depressants, Hallucinogens, Ketamine, Anabolic steroids, Hallucinogenic substances, etc. Schedule IV (RCW 69.50.210) - Examples could include: Barbital, Diazepam, Fludiazepam, Halazepam, Lorazepam, Phenobarbital, etc. Schedule V (RCW 69.50.212). Have you possessed or used any non-prescribed Schedule 1-5 drugs (except for Cannabis) over five (5) times combined within the last 10 years? This also applies to synthetic versions of these drugs.

Yes No

06

+WSP-PBE03 - Have you possessed or used any non-prescribed Schedule 1-5 drugs (except for Cannabis) in the last three (3) years? This also applies to synthetic versions of these drugs.

Yes No

07

+WSP-PBE05 - Have you been convicted of Driving Under the Influence (DUI) within the last 10 years?

Yes No

08

+WSP-PBE06 - Have you been convicted of a misdemeanor involving DUI more than once?

Yes No

09

+WSP-PBE07 - Have you ever injected any non-prescribed illegal drugs?

Yes No

10

+WSP-PBE08 - Have you ever knowingly trafficked, sold, offered to sell, or transported for sale any illegal drugs after age 13?

Yes No

11

+WSP-PBE09 - Have you ever possessed or used any non-prescribed Schedule 1-5 drugs (except Cannabis) after submitting any law enforcement application?

Yes No

12

+WSP-PBE10 - Have you ever possessed or used Heroin or its derivatives?

Yes No

13

+WSP-PBE11 - Have you ever used or illegally possessed any non-prescribed Schedule 1-5 drugs while employed by a law enforcement agency (this includes military law enforcement)?

Yes No

14

+WSP-PBE12 - For the following questions, the term "conviction" refers to any disposition adverse to you. A decision not to prosecute, a dismissal, or acquittal will not be considered a conviction for the purpose of these questions; however, a dismissal received after a period of probation, suspension, or deferral of prosecution or sentence will be considered a conviction for the purposes of these questions. Have you ever been convicted of a felony?

Yes No

15

+WSP-PBE13 - Have you intentionally inhaled (huffed) any aerosol or substance (nitrous oxide, whippets, paint, glue, DXM, etc.) in the last three (3) years?

Yes No

16

+WSP-PBE14 - Have you ever been convicted of a misdemeanor involving the use or possession of firearms in the commission of a crime, crimes of violence (i.e., domestic violence, assault, sex crimes, etc.), or controlled substances?

Yes No

17

+WSP-PBE15 - Have you been convicted of a misdemeanor in the last three (3) years?

Yes No

18

+WSP-PBE16 - Have you been convicted of a misdemeanor (other than those listed in PBE14) OVER the age of 21?

Yes No

19

+WSP-PBE17 - Have you ever been convicted of a misdemeanor UNDER the age of 21?

Yes No

20

+WSP-PBE18 - Have you been convicted of more than two (2) major moving violations (Reckless Driving, Negligent Driving 2nd Degree, etc.) in the last five years?

Yes No

21

+WSP-PBE19 - Have you ever been convicted of a crime or had a charge reduced or dismissed for any reason?

Yes No

22

+WSP-PBE20 - If you answered Yes to one or more questions listed in #5 through #22, you MUST provide detailed information (including dates) for each situation. NOT PROVIDING AN EXPLANATION FOR EACH YES ANSWER WILL DISQUALIFY YOU FROM FURTHER CONSIDERATION FOR THIS POSITION. If you marked No to each of these questions please type -Does not apply-. 23

Are you legally authorized to work in the United States?

Yes No

24

Will you now or in the future require 'sponsorship for an immigration-related employment benefit?For purposes of this question "sponsorship for an immigration-related employment benefit" means "an H-IB visa petition, an 0-1 visa petition, an E-3 visa petition, TN status and 'job flexibility benefits' (also known as 1-140 portability or Adjustment of Status portability) for long-delayed adjustment of status applications that have been pending for 180 days or longer." (please contact us at the email address on the bottom of this job posting if you are uncertain whether you may need immigration sponsorship or desire clarification.)

Yes No

25

Do you possess a valid, unrestricted Washington state drivers license or are you able to obtain one within 30 days of employment?

Yes No

26

Which of the following best describes your highest level of education?

High School Diploma or GED equivalent. Some College but no degree. Associates Degree. Bachelor's Degree or Higher. None of the above.

27

Which of the following best describes your years of professional experience working in an office, secretarial, or general administrative position?

I have at least 6 months of this type of experience. I have at least 1 year of this type of experience. I have at least 2 years of this type of experience. I have at least 3 years of this type of experience. I have at least 4 years of this type of experience. I have 5 or more years of this type of experience. I do not have this type of experience.

28

In response to the question above, explain in detail the experience you have obtained. Include who you worked for, the type of duties you performed and how long you performed each duty. 29

Which of the following best describes your experience working with Microsoft Office products (Outlook, Excel, Word).

I have at least 6 months of this type of experience. I have at least 1 year of this type of experience. I have at least 2 years of this type of experience. I have at least 3 years of this type of experience. I have at least 4 years of this type of experience. I have 5 or more years of this type of experience. I do not have this type of experience.

30

Which of the following best describes your years of experience in an environment where you were responsible for performing several tasks simultaneously while having continual interruptions? Examples may include: answering multiple telephone lines, greeting visitors, inputting data into computers, scheduling meetings, answering questions of staff, archiving and filing.

I have at least 6 months of this type of experience. I have at least 1 year of this type of experience. I have at least 2 years of this type of experience. I have at least 3 years of this type of experience. I have at least 4 years of this type of experience. I have 5 or more years of this type of experience. I do not have this type of experience.

31

As part of the pre-employment process, are you willing and able to undergo an extensive background investigation? This would include a polygraph examination, credit check, criminal records check, and fingerprinting.

Yes No

32

Where did you hear about this job?

WSP Recruiter/Hiring Event Family/Friend works for WSP WSP Website Direct Text Message with a Recruiter Through Interview Now Military/Veteran Event Miramar Social Media Airport Marketing Indeed Handshake Email Broadcast Careers.Wa.Gov Other

Required Question