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The Buckle, Inc.

Assistant Store Manager

The Buckle, Inc., Mcallen, Texas, United States, 78501

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Overview

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Assistant Store Manager

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The Buckle, Inc. The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” The AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.

Essential Duties And Responsibilities Sales Generation and Guest Service: Greet Guests with a friendly, engaging attitude, and provide legendary service to each Guest

Answer questions regarding the store and its merchandise; assist Guests in locating merchandise

Recommend and help obtain merchandise based on Guest needs; create a wardrobe experience

Demonstrate product knowledge, share sales education with the Team, and stay knowledgeable on current promotions and policies

Maintain personal sales goals and assist Teams in achieving Buckle business goals

Provide service in the Front 5, sales floor, fitting rooms and at the register

Understand exchange and return procedures and turn them into showmanship opportunities

Use the Sales Presentation Guide (SPG) to accomplish goals

Meet or exceed performance standards in Buckle business builders and guest loyalty programs

Develop guest relationships to build a client-based business; lead by example with showmanship and customer service

Partner with Store Manager to set sales goals and own the store’s sales performance

Teammate Recruiting, Training and Development Recognize recruiting opportunities via Jobs & Careers cards, referrals and Teammate recommendations

Coach and train Teammates to meet Buckle’s accountability, shift orientation, Loss Prevention, and sales standards

Maintain a positive floor culture and demonstrate appropriate dress and behavior

Lead daily setup, training, and performance tracking; motivate Teammates to complete daily tasks

Coach Teammates on denim showmanship and fit cards; develop department results and coordinate with leadership

Assist Store Manager in recruitment of staff and educate on pay and Buckle benefits

Ensure training and coaching with managers for non-sales positions

Visual Merchandise Management Own and influence product through zone ownership; assign zones and projects with learning goals

Execute new tools/videos related to zone ownership; review zone ownership questions

Delegate, demonstrate, and review all four zones; ensure adherence to Visual Standards

Identify merchandising opportunities and communicate recommendations to the Store Manager

Provide informative store tours and maintain appropriate display of new freight

Demonstrate ability to improve store performance via the Performance Tracker

Operations Work a flexible schedule including weekends and key shopping periods

Use planning tools and complete Opening and Closing Checklists

Monitor security risks and follow Loss Prevention guidelines

Execute POS procedures and handle corporate communications appropriately

Maintain a positive attitude in challenging situations; adhere to policies on payments, returns, and exchanges

Navigate tools on the Buckle home page; guide non-sales positions

Complete scheduled shifts and ensure a clean, organized, shoppable store

Provide feedback on merchandise handling; communicate concerns to leadership in a timely manner

Follow Buckle’s Code of Ethics and company policies

Support inventory management and store operations projects; collaborate with Corporate Office as needed

Supervisory and Leadership Provide and receive feedback; support leadership; promote personal and store growth

Demonstrate professionalism and maintain positive team relationships

Participate in interviews to support team development;

Demonstrate problem-solving and commitment to continuous learning

Travel to cover other stores within the district as needed

Assist in scheduling changes and drive a mission-focused, high-service environment

Support special projects and other duties as assigned

Education and/or Experience

High school diploma or general education degree (GED); or 1–3 months related retail experience and/or training; or equivalent combination of education and experience.

Benefits Available Insurance

Spending and Savings Accounts

Paid Time Off

401(k) Retirement Plan

Teammate Discount

Performance Bonuses

Leave Options

Employee Assistance Program

Additional Qualifications Relocation may be required

No visa sponsorship is available

Ability to operate a motor vehicle and travel, including overnight as required

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The role requires standing, walking, using hands, reaching, climbing, kneeling, and ability to lift and maneuver up to 50 lbs; vision abilities include close, distance, color, peripheral vision, depth perception, and focus adjustment.

Work Environment

Retail store setting with a usually moderate noise level.

Equal Employment Opportunity

Buckle is committed to hiring and developing qualified Teammates from the available workforce, without discrimination based on veteran status, race, color, national origin, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic information, or any other protected characteristic as defined by law. State-specific information is available in state law supplements in the Teammate Center.

Job Details Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Retail

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