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Red Hat

Junior Solutions Architect

Red Hat, Boston, Massachusetts, us, 02298

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You may be thinking

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What is a Junior Solution Architect at Red Hat?

As part of the customer account team, a Junior Solution Architect at Red Hat is a technical person who collaborates with customers and helps them to be successful by using Red Hat products and services. The role of a Junior Solution Architect is to understand our customers' challenges and requirements and address them with Red Hat technologies and solutions.

In other words, a Junior Solution Architect at Red Hat can be

you...

Do you thrive on solving complex problems and explaining technical concepts in an engaging way? If so, this is your chance to launch your career at the cutting edge of enterprise open source!

What you will do

During your first year as a Junior Solution Architect, you'll participate in the FASTER Program, Field Accelerator for Sales and Technical Emerging Roles (we do love a good acronym), a comprehensive 12-month onboarding and development program designed to provide you with the deep technical knowledge, customer engagement skills, and industry insights needed to excel. You'll gain hands-on experience with Red Hat's diverse portfolio, learn from seasoned experts, and contribute to real-world customer solutions from day one. This cohort-based program starts in September 2026. Through this experience, you will:

Learn all about Red Hat and how we support our customers to address their technical developmental and strategic business challenges with our portfolio and services

Build a strong support network of your Peers, Manager, Mentor and other Red Hatters within and outside of your team

Develop technical skills in the Red Hat portfolio that span Cloud, Automation and AI solutions by completing training programs and attaining industry-recognized certifications

Apply your technical skills as you engage in meaningful customer interactions, experiences and job shadowing opportunities

Shadow and assist more experienced Solution Architects as they deliver proof of value to our customers and partners through presentations, demonstrations, workshops and pilot projects

Enhance your professional capabilities through real-world experiences working directly with customers and participating in skill development opportunities

Gain understanding of the processes and tools associated with enterprise-level solution architecture

Focus on your personal and professional development as you grow your career at Red Hat

Support the Sales organization's goals to deliver customer business value, advance opportunities by obtaining technical wins, educate customers, and increase sales pipeline and revenue

What you will bring

Passion and curiosity for open source technology and desire to build a career within the Tech industry and expertise in emerging technologies

Strong technical skills in computer science, IT, AI, or related fields gained through university programs, upskilling bootcamps, certificate programs, military experience, etc.

Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project

Motivation to engage in self-directed learning on new technologies

Direct experience with any of Red Hat products; Red Hat Enterprise Linux, Red Hat OpenShift, Red Hat Ansible Automation Platform, Red Hat AI platform, and related technologies is also preferred

Desire to be customer-focused, understanding customer needs and helping them achieve their goals

Willingness to travel to customer sites depending on assignments and to work both in-person from a Red Hat office location and remotely

Effective communication (written and verbal) and presentation skills

Ability to work independently and collaboratively with internal teams and external customers

Some exposure to scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go) is a plus

Full professional proficiency in written and spoken English