BayRock Labs is hiring: Business/Product Analyst in Newark
BayRock Labs, Newark, CA, United States, 94560
Overview
BayRock Labs is a leading product engineering firm based in Silicon Valley that provides full-cycle product development, leveraging AI, ML, and data analytics. We foster a collaborative, inclusive culture that supports professional growth and work-life balance. We’re seeking a dynamic and detail-oriented Business/Product Analyst with Salesforce expertise to join our growing team. The ideal candidate will bridge business needs and technical implementation within the Salesforce ecosystem, working with stakeholders across departments to gather requirements, identify solutions, and optimize CRM functionality to drive business growth and operational efficiency.
Responsibilities
- Collaborate with business stakeholders to gather, analyze, and document business requirements and translate them into functional specifications for Salesforce solutions.
- Evaluate and recommend Salesforce solutions (Sales Cloud, Service Cloud, Field Services Lightning, Marketing Cloud, etc.) that align with business goals.
- Analyze existing Salesforce implementations and identify opportunities for optimization or new functionality.
- Lead and facilitate requirement workshops, user story development, and backlog grooming sessions.
- Work with Salesforce administrators, developers, and third-party vendors to implement and test proposed solutions.
- Define and document process flows, data models, and configuration settings.
- Conduct gap analysis and impact assessments for system changes and enhancements.
- Identify and recommend improvements in business processes, customer journeys, and system integrations.
- Perform testing and support deployment and post-deployment activities.
- Generate reports and dashboards that provide actionable business insights. Track key performance indicators (KPIs) and product health metrics.
- Support sprint planning, retrospectives, and roadmap planning sessions.
- Provide training and support to end-users to maximize adoption and system utilization.
Compensation and Location
Pay range: 65 - 75 USD per hour. Hybrid work arrangement in Newark, California, US.
Job Details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Research, Analyst, and Information Technology
- Industries: Software Development