BayRock Labs is hiring: Business/Product Analyst in Casa Grande

Overview

Join to apply for the Business/Product Analyst role at BayRock Labs.

About BayRock Labs

At BayRock Labs, we pioneer innovative tech solutions that drive business transformation. As a leading product engineering firm based in Silicon Valley, we provide full-cycle product development, leveraging cutting-edge technologies in AI, ML, and data analytics. Our collaborative, inclusive culture fosters professional growth and work-life balance. Join us to work on ground-breaking projects and be part of a team that values excellence, integrity, and innovation. Together, let's redefine what's possible in technology.

Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business requirements and translate them into functional specifications for Salesforce solutions.
• Evaluate and recommend Salesforce solutions (Sales Cloud, Service Cloud, Field Services Lightning, Marketing Cloud, etc.) that align with business goals.
• Analyze existing Salesforce implementations and identify opportunities for optimization or new functionality.
• Lead and facilitate requirement workshops, user story development, and backlog grooming sessions.
• Work with Salesforce administrators, developers, and third-party vendors to implement and test proposed solutions.
• Define and document process flows, data models, and configuration settings.
• Conduct gap analysis and impact assessments for system changes and enhancements.
• Identify and recommend improvements in business processes, customer journeys, and system integrations.
• Perform testing and support deployment and post-deployment activities.
• Generate reports and dashboards that provide actionable business insights. Track key performance indicators (KPIs) and product health metrics.
• Support sprint planning, retrospectives, and roadmap planning sessions.
• Provide training and support to end-users to maximize adoption and system utilization.

Compensation

Pay range: 65 - 75 USD per hour. Location: Hybrid (Newark, California, US).

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology

Industries

• Software Development

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