Customer Service Representative Job at Insight Global in Wayland

Pay: $17.00 per hour

Job description:

One of Insight Global's clients is seeking a Customer Service Representative to join their team in Wayland, MI. This role involves assisting with general administrative duties while multi-tasking in upbeat environment, while providing exceptional customer service to internal and external customers. In addition, the CSR will be the face of the company through face to face and vocal interactions with all levels of customers which range from the general public to high level managers of organizations.

Day to day:

• Interacting with customers at the counter

o Includes members, Individual customers, transporters, insurance adjusters/inspectors, sellers

• Understanding the virtual queue
• Taking payments
• Pulling and filling out titles
• Completing the title to member process in the system
• Other tasks as needed - some examples include the following:

o Pull/mail license plates and personal items

o Follow up for individual customer property being dropped off

$17/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Type: Contract

Ability to Commute:

• Wayland, MI 49348 (Preferred)

Ability to Relocate:

• Wayland, MI 49348: Relocate before starting work (Preferred)

Work Location: In person