Axelon
Fulfillment Associate
Boston, MA
3+ Month Contract - Possible Temp To Perm
Pay Range 21 - 23/hr, W 2
100% onsite,
needs to be onsite from first day; please mention location at the top of the resume; potential temp-to-hire role; Must be able to type 45 WPM. Clerical legal background ideal Solid consistently of being on time and no habitual call outs Must be able to work in a diverse team environment Able to work under tight deadlines
Description/Comment:Basic Responsibilities: The Fulfillment Associate for the clients has primary responsibility for providing superior service by: Fulfilling orders for internal and external customers Researching and analyzing legal documents Submitting legal documents to the Secretary of State, Division of Corporations Retrieving legal documents from the Secretary of State, Division of Corporations Researching entity status Resolving or escalating issues Following requests through to completion Communicating progress to customers and internal teams Navigating quickly between multiple processing systems and databases quickly and accurately Able to work in a fast-paced, high energy environment. Overtime and minimal (5%) travel may be required. Contributes to customer satisfaction and organizational success Participates in process improvement programs, best practices, and occasional special projects Requirements (years of experience, educational background, technical skills, etc.): Experience, Knowledge and Tools
Minimum Experience:
4 years customer service experience, including: Integrating information from multiple sources quickly and accurately. Utilizing keen attention to detail skill accurately Utilizing communication skills, including both excellent verbal skills and written communication. Working independently while still being an integral part of a team. Knowledge of Microsoft Office / Adobe, ability to learn new applications quickly and effectively. Excellent analytical, organizational, time management and problem-solving skills
100% onsite,
needs to be onsite from first day; please mention location at the top of the resume; potential temp-to-hire role; Must be able to type 45 WPM. Clerical legal background ideal Solid consistently of being on time and no habitual call outs Must be able to work in a diverse team environment Able to work under tight deadlines
Description/Comment:Basic Responsibilities: The Fulfillment Associate for the clients has primary responsibility for providing superior service by: Fulfilling orders for internal and external customers Researching and analyzing legal documents Submitting legal documents to the Secretary of State, Division of Corporations Retrieving legal documents from the Secretary of State, Division of Corporations Researching entity status Resolving or escalating issues Following requests through to completion Communicating progress to customers and internal teams Navigating quickly between multiple processing systems and databases quickly and accurately Able to work in a fast-paced, high energy environment. Overtime and minimal (5%) travel may be required. Contributes to customer satisfaction and organizational success Participates in process improvement programs, best practices, and occasional special projects Requirements (years of experience, educational background, technical skills, etc.): Experience, Knowledge and Tools
Minimum Experience:
4 years customer service experience, including: Integrating information from multiple sources quickly and accurately. Utilizing keen attention to detail skill accurately Utilizing communication skills, including both excellent verbal skills and written communication. Working independently while still being an integral part of a team. Knowledge of Microsoft Office / Adobe, ability to learn new applications quickly and effectively. Excellent analytical, organizational, time management and problem-solving skills