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Jack Giambalvo Family of Dealerships

Warranty Administrator

Jack Giambalvo Family of Dealerships, Hanover, Pennsylvania, us, 17334

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EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Summary

The Warranty Administrator prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

Essential Duties & Responsibilities Processes warranty claims for each manufacturer or warranty provider in a timely manner. Verify and ensure the accuracy of warranty information, including labor, parts, and repair orders. Track and follow up on claim approvals, denials, and adjustments. Communicate with service technicians, service advisors, and managers to clarify warranty coverage and resolve discrepancies. Maintain organized records of all warranty claims and supporting documentation. Ensure compliance with manufacturer guidelines and dealership policies. Monitor and report on warranty claim statuses and reimbursements. Assist in maintaining warranty manuals, bulletins, and updates from the manufacturer. Provide administrative support to the Service Department as needed. Qualifications

Excellent communication and customer relations skills Exceptional organizational and multi-tasking ability High school diploma or equivalent required Prior retail or automotive service sales experience required Basic understanding of vehicle components and common repair issues. Familiarity with dealership management systems and online manufacturer warranty portals

Jack Giambalvo Motor Co., Inc. is an equal opportunity employer.

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Non-Exempt

Location Giambalvo Hyundai of Hanover

About the Organization We are a trusted Central Pennsylvania automotive company specializing in Ram, Chrysler, Dodge, Jeep, Mazda, Hyundai, Buick and GMC.

Jack Giambalvo Motor Co. started almost 50 years ago by Jack Giambalvo himself. Our present day organization employs 300 people in the York/Hanover Area.

If you're looking for an opportunity to be appreciated and involved in your career, consider Jack Giambalvo. We have a history of providing excellent career opportunities and stability for hard working, energetic people.

Our employees are more like a big family, something that sets our company apart.

This position is currently accepting applications.