The Planet Group
Job Description
Job Title: IT Support Specialist - Mobility & Asset Management
Location: San Diego, CA (Onsite, 5 days/week)
Salary Range: Up to $28.25/hr (W2) Introduction Planet Technology is seeking an IT Support Specialist to join our client's team in San Diego. This is a 6-month contract role with strong potential for extension. The ideal candidate is organized, detail-oriented, and customer-focused, with a strong ability to manage mobile device requests, track IT assets, and support procurement processes. This is a great opportunity for someone eager to work in a fast-paced environment and make an immediate impact. Required Skills & Qualifications
High school diploma or GED 1-2 years of relevant IT support or administrative experience Strong organizational skills with attention to accuracy and speed Excellent communication and customer service skills Ability to manage multiple stakeholders and vendors simultaneously Must be authorized to work in the U.S. without sponsorship Preferred Skills & Qualifications
Experience using ServiceNow or similar ticketing systems Familiarity with IT asset management and procurement processes Previous exposure to mobility vendors, carriers, or device provisioning Day-to-Day Responsibilities
Create, track, and resolve mobile device requests in ServiceNow, ensuring accurate documentation of device details Coordinate with mobility vendors and carriers across multiple countries for provisioning and service plans Assist employees with mobile device onboarding, number porting, and service enablement Provide day-one support and training for device setup and usage Maintain compliance with corporate mobility policies and audit requirements Support IT Asset Manager with inventory tracking and lifecycle management in ServiceNow Source quotes for IT hardware and submit purchase requests in line with procurement policies Contribute to process improvement initiatives to streamline mobility and asset management workflows Company Benefits & Culture At Planet Technology, we connect top talent with exceptional opportunities. As a valued contractor, you'll receive: Competitive hourly pay Medical, dental, and vision coverage 401(k) with company match Professional growth and development support A collaborative, supportive culture where your contributions are recognized
#LI-CW1 #TECH #Onsite
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
Job Title: IT Support Specialist - Mobility & Asset Management
Location: San Diego, CA (Onsite, 5 days/week)
Salary Range: Up to $28.25/hr (W2) Introduction Planet Technology is seeking an IT Support Specialist to join our client's team in San Diego. This is a 6-month contract role with strong potential for extension. The ideal candidate is organized, detail-oriented, and customer-focused, with a strong ability to manage mobile device requests, track IT assets, and support procurement processes. This is a great opportunity for someone eager to work in a fast-paced environment and make an immediate impact. Required Skills & Qualifications
High school diploma or GED 1-2 years of relevant IT support or administrative experience Strong organizational skills with attention to accuracy and speed Excellent communication and customer service skills Ability to manage multiple stakeholders and vendors simultaneously Must be authorized to work in the U.S. without sponsorship Preferred Skills & Qualifications
Experience using ServiceNow or similar ticketing systems Familiarity with IT asset management and procurement processes Previous exposure to mobility vendors, carriers, or device provisioning Day-to-Day Responsibilities
Create, track, and resolve mobile device requests in ServiceNow, ensuring accurate documentation of device details Coordinate with mobility vendors and carriers across multiple countries for provisioning and service plans Assist employees with mobile device onboarding, number porting, and service enablement Provide day-one support and training for device setup and usage Maintain compliance with corporate mobility policies and audit requirements Support IT Asset Manager with inventory tracking and lifecycle management in ServiceNow Source quotes for IT hardware and submit purchase requests in line with procurement policies Contribute to process improvement initiatives to streamline mobility and asset management workflows Company Benefits & Culture At Planet Technology, we connect top talent with exceptional opportunities. As a valued contractor, you'll receive: Competitive hourly pay Medical, dental, and vision coverage 401(k) with company match Professional growth and development support A collaborative, supportive culture where your contributions are recognized
#LI-CW1 #TECH #Onsite
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.