Human Resources Manager Job at Continental Services Group Inc. in Miami

Location: Miami, FL
Company: Continental Services Group (CSG)

About Us

Continental Services Group (CSG) is a family-owned, FDA-registered commercial blood bank that has been serving pharmaceutical and research companies worldwide for over 50 years. With a reputation built on quality, compliance, and innovation, we are entering an exciting period of growth and transformation. We’re strengthening our culture, empowering a new generation of managers, and building the systems needed to thrive for the next 50 years.

The Opportunity

We are seeking a Human Resources Manager to play a critical role on our leadership team. This position is ideal for an experienced HR professional who enjoys balancing the people side of HR (mentorship, coaching, culture-building) with the operational side (compliance, policies, hiring and logistics). You will have a direct impact on shaping the employee experience, guiding a young and growing management team, and ensuring HR practices align with both regulatory standards and our company’s long-term vision.

What You’ll Do

• Mentor & Coach Management: Support and guide a young management team, providing training and mentorship to strengthen leadership capabilities and teamwork.
• Lead HR Operations: Oversee recruiting, onboarding, payroll coordination, benefits administration, employee relations, and compliance with state and federal employment laws.
• Shape Culture & Engagement: Champion initiatives that foster collaboration, accountability, and a positive workplace culture during a period of organizational change.
• Policy & Compliance: Develop, update, and enforce policies and procedures that meet legal requirements and align with company values.
• Performance Management: Partner with managers to design effective feedback, evaluation, and development processes.
• Strategic HR Leadership: Serve as part of the senior management team, contributing to organizational planning and change management initiatives.

What We’re Looking For

• Experience: 5+ years of HR experience, preferably in a small to mid-sized company environment.
• Mentorship Mindset: A proven ability to coach, guide, and develop less-experienced managers and staff.
• Hiring Experience: Comfortable phone screening, interviewing and making suggestions to management for candidates.
• Hands-On Flexibility: Comfortable handling both day-to-day HR operations and high-level strategy.
• Regulatory Knowledge: Strong understanding of employment law, compliance, and best practices.
• Culture Builder: Track record of strengthening organizational culture and employee engagement.
• Education: Bachelor’s degree in Human Resources, Business Administration, or related field (HR certification a plus).

What We Offer

• Competitive Salary: Commensurate with experience.
• Work-Life Balance: Standard weekday hours (Mon–Thu 8am–5pm, Fri 8am–2pm).
• Comprehensive Benefits: Health, dental, vision, and gap insurance (majority employer-paid).
• Retirement & Profit Sharing: 401(k) with matching and profit-sharing opportunities.
• Leadership Role: A seat at the top management table, with direct influence on the future of the company.

Why Join Us

At CSG, this is not a back-office HR role. You will be a key voice in leadership, guiding a team through change and helping shape the culture of a company with over five decades of history. If you are both a mentor and a doer, and you want to leave your mark on an organization that is building for the future, we’d love to meet you.