National Broker Account Manager (Must be available for PST Hours)

Job Summary:The National Broker Account Manager is responsible for creating and overseeing execution of a winning CareSource sales strategy for Marketplace and Medicare or other related products.Essential Functions:Oversee General Agents and subsequent recruitment to drive compliant sales resultsEnsure recruitment, training, development and performance management of FMOs and their sales teams with local market leadersIdentify key FMOs and community-based agents to drive DSNP/MA business on behalf of CareSourcePlay a key role in implementation of systems to support Sales Operations Functions. Collaborate with product owners to develop attractive and differentiated benefit designs. Collaborate to build effective consumer life cycle for retention and profitable growthBuild, maintain and improve all structure and process necessary to assure impeccable regulatory record, achievement of sales growth goals and consistency from market to market and product to productImplement and ensure ongoing compliance with all operational policies, procedures, and training programs and requirementsMotivate and inspire external brokers to higher levels of engagement, productivity, and personal achievement with CareSource's value proposition.Establish and maintain effective metrics for sales performance providing input to the design and administration of a sales incentive plan, and responsibility for associated productivity reporting and analysisEnsure that organization operations are in alignment with the company's strategic objectives, leverages talent and resources, and champions a collaborative and integrative work environmentManage annual training/recognition meetings for high performing brokers and FMOsDevelop opportunities for information sharing and communication between products/markets and senior leadershipWork with key market-based brokers to identify, gain collaboration on and develop staffing plans for moving resources from market to market for short term opportunitiesSupport the markets/products in development of new growth and retention strategies including distribution mix, resource planning, market analysis/targeting and collaboration with Marketing for advertising/materials support to assure achievement of growth goalsInterface with Business Development team for sales in new markets/productsAssist in identifying and building key external relationships that have broad implications on success of growth goals for senior products and Marketplace products.Membership reporting on dimensions such as new growth, disenrollment, retention risk analysis, member lifetime quantification, by providers, etc.Create and maintain regular cadence of broker communication being the driver of timing and contentWork with management to continually improve broker web toolsMaintain and update a base benefit and supplemental benefit menuManage the cost benefit analysis processWith MPG, lead the benefit carve-out process that aligns to the specific market (state mandates, exclusions, etc.) and the rating system to prioritize valueTravel as requiredPerform any other job duties as requestedEducation and Experience:Bachelor's Degree in Marketing or related discipline or equivalent years of relevant work experience is requiredMinimum of five (5) years of experience in a service, sales, product or consulting environment is requiredMarketplace and Medicare and sales experience is requiredExperience building detailed Sales plans is requiredExperience using appropriate data analysis to drive strategy development is requiredExperience in consultative selling in complex decision making processes is preferredPrevious experience implementing a CRM system is preferredCompetencies, Knowledge and Skills:Highly proficient in Microsoft Word, Excel and PowerPointStrong communication skills and the ability to mentor and trainStrong understanding of the components of structure that form a high performing Sales organizationThorough understanding of reporting to run an activity-based business in a B-C environmentKnowledge of multi-channel lead management including field and telephonic selling resourcesConsultative selling skillsThe ability to forecastAbility to work independently and within a team environmentAttention to detailBroad knowledge of all aspects of health care, product, sales and customer/clientBroad knowledge of Marketplace and MedicareCritical listening and thinking skillsPresentation skillsNegotiation skills/experienceProject managementTechnical writing skillsTime management skillsCustomer service orientedDecision making/problem solving skillsProven track record in results-oriented sales environmentAbility to assess, build, and develop a sales organizationLicensure and Certification:Current, unrestricted Insurance License in Accident and Health within state of assigned territory is required, or ability to achieve license within 30 days of hireCurrent, unrestricted Driver's License in good standing is required. Employment in this position is conditional pending successful clearance of a driver's license record check. If the driver's license record results are unacceptable, the offer will be withdrawn or, if you have started employment in this position, your employment in this position will be terminated.To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified.CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process.Working Conditions:Mobile Worker: This is a mobile position, meaning that regular travel to different work locations is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time.Reside in the same territory they are assigned to work in; exceptions may be considered, due to business needMay be required to travel greater than 50% of time to perform work duties. A valid driver's license, car, and insurance are necessary for work related travelRequired to use general office equipment, such as a telephone, photocopier, fax machine, and personal computerFlexible hours, including possible evenings and/or weekends as needed to serve the needs of the businessCompensation Range:$81,400.00 - $130,200.00CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary):SalaryOrganization Level Competencies Create an Inclusive EnvironmentCultivate PartnershipsDevelop Self and OthersDrive ExecutionInfluence OthersPursue Personal ExcellenceUnderstand the BusinessThis job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.#LI-RW1