Staffmark
Staffmark is hiringa Call Center Associate in Columbus, OH. Join a mission-driven team making a real difference in the community. Our client helps residents access affordable housing, revitalizes neighborhoods, and connects people with essential social services. If you enjoy helping others and thrive in a fast-paced, team-oriented environment, this role is perfect for you!
Pay: $20.33/hour
Schedule: Monday - Friday | 8:00 AM - 4:30 PM
Responsibilities:
- Answer inbound calls and emails from residents, landlords, and applicants
- Provide accurate information on housing programs and application processes
- Troubleshoot application and account issues
- Record and update customer interactions while maintaining confidentiality
- Collaborate with team members to resolve complex concerns
- Associate's degree in a related field
- 1+ year of customer service or call center experience
- 1+ year of professional Office experience
- Strong communication and problem-solving skills
Why You'll Love This Job:
We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.
Interested? Click "Apply Now " and a dedicated recruiter will be in touch to discuss this amazing opportunity.