Custom Computer Specialists
Student Management System Administrator
Custom Computer Specialists, East Islip, New York, United States, 11730
CCS is looking for a motivated professional to join our team as a Student Management System Administrator!
This role is primarily responsible for providing support to a large school district's Student Management System (Infinite Campus) and addressing administration's needs. This is an excellent opportunity to work with school systems as a service provider ensuring the smooth operation of the SIS Software.
Pay for this position is between $70,000-$90,000 annually. Salary will be determined by many factors including but not limited to qualifications, experience, and customer service skills.
RESPONSIBILITIES:
Performs preliminary research of issues reported by the district such as: verifying access and permissions of school district personnel, looking up a student schedule, checking attendance, etc. Processes job requests from school district personnel and submits batch jobs to be run by operations staff. Processes various district reports. Maintain and manage Student Management System databases (SQL). Assists the school district in the submission of data for processing. Maintain a familiarity with a variety of programming concepts, practices, and procedures. Audits input and output document of various complexity for accuracy and then packages the output for delivery to the school district. Learns technical aspects of the student management systems used in the district. Monitors website to ensure information is updated. Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and database software in performing work assignments. Perform other job-related duties as assigned. QUALIFICATIONS:
Previous experience with Infinite campus Proficient in Microsoft office 365 applications Knowledge of Tableau Knowledge of SQL databases Bachelor's degree in Computer Science or related field Previous experience in a support center or customer service organization. Work experience with K-12 education (required) Familiarity with Web, Contact Management systems and PC based applications. Excellent written and verbal communication. Attention to detail; demonstrating consistent follow through with set processes and documented procedures. Able to work in a fast-paced environment with frequent software releases. Able to problem solve while prioritizing effectively and efficiently; determine when to escalate issues with attention to detail. Collaborate; able to work with or deal with a variety of personalities while working towards a common goal Excellent written and verbal communication. Able to work in a fast-paced environment with frequent software releases. Able to problem solve while prioritizing effectively and efficiently; determine when to escalate issues with attention to detail. Collaborate; able to work with or deal with a variety of personalities while working towards a common goal.
This role is primarily responsible for providing support to a large school district's Student Management System (Infinite Campus) and addressing administration's needs. This is an excellent opportunity to work with school systems as a service provider ensuring the smooth operation of the SIS Software.
Pay for this position is between $70,000-$90,000 annually. Salary will be determined by many factors including but not limited to qualifications, experience, and customer service skills.
RESPONSIBILITIES:
Performs preliminary research of issues reported by the district such as: verifying access and permissions of school district personnel, looking up a student schedule, checking attendance, etc. Processes job requests from school district personnel and submits batch jobs to be run by operations staff. Processes various district reports. Maintain and manage Student Management System databases (SQL). Assists the school district in the submission of data for processing. Maintain a familiarity with a variety of programming concepts, practices, and procedures. Audits input and output document of various complexity for accuracy and then packages the output for delivery to the school district. Learns technical aspects of the student management systems used in the district. Monitors website to ensure information is updated. Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and database software in performing work assignments. Perform other job-related duties as assigned. QUALIFICATIONS:
Previous experience with Infinite campus Proficient in Microsoft office 365 applications Knowledge of Tableau Knowledge of SQL databases Bachelor's degree in Computer Science or related field Previous experience in a support center or customer service organization. Work experience with K-12 education (required) Familiarity with Web, Contact Management systems and PC based applications. Excellent written and verbal communication. Attention to detail; demonstrating consistent follow through with set processes and documented procedures. Able to work in a fast-paced environment with frequent software releases. Able to problem solve while prioritizing effectively and efficiently; determine when to escalate issues with attention to detail. Collaborate; able to work with or deal with a variety of personalities while working towards a common goal Excellent written and verbal communication. Able to work in a fast-paced environment with frequent software releases. Able to problem solve while prioritizing effectively and efficiently; determine when to escalate issues with attention to detail. Collaborate; able to work with or deal with a variety of personalities while working towards a common goal.