LHH is hiring: Customer Service Representative in Phoenix

Now Hiring: Customer Service Representative Call Center

Location: Near Central Phoenix

Schedule: MondayFriday, 8:00 AM 5:00 PM

Work Arrangement: MUST LIVE IN AZ!!

Industry: Utilities/Services

Type: Long-term temporary opportunity with potential for permanent hire

Are you a proactive problem solver who enjoys helping people and working in a fast-paced environment? Join a collaborative and supportive call center team where your contributions are valued and your growth is encouraged.

Key Responsibilities:

• Serve as the first point of contact for incoming customer calls
• Assist with billing inquiries and process secure payments
• Manage order updates, changes, and tracking
• Create service cases and escalate issues when necessary
• Accurately document all customer interactions in CRM systems
• Meet performance goals related to quality, accuracy, and efficiency

What We're Looking For:

• High school diploma or equivalent
• At least 2 years of consistent work experience in your most recent role
• 2+ years of customer service or call center experience preferred
• Comfortable handling payments and sensitive customer information
• Strong communication and problem-solving skills
• Basic computer proficiency and ability to multitask across systems
• Dependable, punctual, and team-oriented
• Bilingual (English/Spanish) is a plus

Additional Requirements:

• Must pass a background check and federal drug screening (THC disqualifying)
• Must meet employment and education verification
• If you're ready to bring your customer service skills to a team that values your contribution and supports your career growth, apply today!

Pay Details: $20.00 per hour

Search managed by: Jessica Starr

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Military connected talent encouraged to apply

Ref: US_EN_27_813275_3097358