Receptionist - Outpatient Job at Roanoke Comprehensive Treatment Center in Roano

Overview

Outpatient Opioid Treatment Program (OTP) – Receptionist position at Roanoke Comprehensive Treatment Center (CTC) in Roanoke, VA. Full-Time hours: Monday - Friday 5:00 AM - 1:30 PM. Our team is part of Acadia Healthcare's Comprehensive Treatment Centers, a leading provider of medication-assisted treatment.

Role: Receptionist

Our Benefits:

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunity for growth in the industry

Your Job as a Receptionist

The Receptionist will receive patients and visitors to the clinic in a professional manner in accordance with the office procedures. They are responsible for answering phones, general administrative tasks, and providing general information about the clinic to patients and the public.

Responsibilities

• Answer telephone calls and take messages or forward calls
• Schedule and confirm appointments and maintain calendars
• Greet and welcome patients, clients, and other visitors
• Check visitors in and direct or escort them to specific destinations
• Inform other employees of visitors' arrivals or cancellations
• Enter customer data and send correspondence
• Copy, file, and maintain paper or electronic documents
• Handle incoming and outgoing mail and email
• Perform other duties as assigned

Qualifications

• High School Diploma or GED equivalent required
• Previous office/administrative experience required; healthcare setting experience preferred
• Experience in answering telephones, billing, typing or word processing, office machines, and filing
• Comfortable working in an addiction recovery environment

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Administrative and Support Services