Neocol
Overview
Business Analyst role at Neocol. The role focuses on admin/dev/tech business analysis within Salesforce (SFDC) for core domains (Sales, Service) and requires strong collaboration with stakeholders to translate business needs into SF/CRM technical capabilities.
Responsibilities
- Proven SFDC skills & hands-on knowledge; configure declarative solutions in SFDC for core domains (Sales, Service).
- Grasp and articulate business process concepts; translate business issues to Salesforce/CRM capabilities and needs.
- Capture and correlate workshop notes; produce high-quality assets that are valuable to projects.
- Collaborate effectively with team members and clients; challenge norms when appropriate and communicate confidently within the team and with clients.
- Produce accurate outputs with minimal rework; apply templates, tasks, and methodology to high-quality standards (visual, content, structure).
Qualifications
Required
- 2-4 years in business consulting or related experience
- Salesforce Administrator certification
- Experience building client relationships
- Strong communication skills with business stakeholders
- Business process focused; experience with business writing/requirements and user stories
- Demonstrates business acumen and problem-solving skills
Preferred
- Experience with Salesforce Revenue Cloud (CPQ/Billing)
- Billing Badge and Advanced Billing Specialist Badge
- Salesforce CPQ Certification
Core Values & Culture
- Collaboration: Work with employees, partners, and customers to drive value in every interaction.
- Creativity: Find solutions creatively with customers and teammates.
- Trust: Operate in a fun, open, and ethical environment; trust is key to our culture.
- Ownership: Results-focused; each individual has metrics to help customers and the organization.
- Passionate: Care about impact on customers, employees, and partners.
Compensation & Benefits
- Fully remote workforce with tools to balance work and personal life
- Employer match 401(k) plan
- Medical, vision & dental benefits
- Adoption Assistance Program
- Flexible PTO
- Home Office Stipend
Additional Notes
Please Note: Neocol is an equal opportunity employer and does not discriminate on protected characteristics. Neocol reasonably accommodates applicants and employees as required by law.