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ZipRecruiter

Looking for Senior Staff Salesforce CRM Functional Architect

ZipRecruiter, Santa Clara, California, us, 95053

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Overview Looking for Senior Staff Salesforce CRM Functional Architect

Location - South San Francisco, CA 94080, United States

Responsibilities

Solution Architecture & Design

Define and architect end-to-end solutions across Salesforce Sales Cloud, Data Cloud, and Marketing Cloud.

Translate business objectives into scalable, secure, and high-performance Salesforce architecture.

Lead requirements gathering, solution design workshops, and roadmap planning.

Define and enforce architectural governance standards and patterns to ensure consistency and maintainability.

Required Qualifications

12+ years of relevant industry professional experience in CRM with at least 7+ years of Salesforce-specific experience.

Proven technofunctional experience architecting and delivering complex, multi-cloud Salesforce implementations.

Expertise with Flow Builders, Apex Classes, SoQL Queries, and Connector Integrations

Deep understanding of:

Sales Cloud: Lead/opportunity management, Accounts and Contacts, territory management, forecasting, CPQ, Conversion of Opportunity to Order, Payment Methods

Marketing Cloud: Journey Builder, Email Studio, Mobile Studio, Interaction Studio

Data Cloud: Customer 360, data ingestion pipelines, resolution, data harmonization

Expertise in Salesforce data modeling, declarative automation, and AppExchange solutions

Experience with tools such as MuleSoft, Tableau CRM, and CDP integrations

Familiarity with Agile/Scrum project delivery methodologies

Skills & Certifications

Salesforce Certified Application Architect and/or System Architect.

Salesforce Marketing Cloud Consultant certification.

Experience working in a regulated or enterprise-grade environment (e.g., biotech, healthcare, or finance).

Knowledge of data privacy regulations (GDPR, CCPA) and how they apply to Salesforce.

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