Qualtrics
Overview
Join to apply for the
Zoura System Admin III
role at
Qualtrics . At Qualtrics, we create software used by the world’s leading brands to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We serve over 18K clients globally and are focused on the Experience Management category. We value collaboration, bold goals, and customer-centric solutions. The role
Zuora System Admin III
is part of the IT Systems team and focuses on Zuora Billing, Subscription Management, and Revenue Recognition. You will work with global finance, sales, and systems teams to ensure alignment of subscription billing, revenue recognition, and financial reporting with strategic objectives. Responsibilities
Serve as a subject matter expert in Zuora Billing & Subscription Management, providing advanced technical expertise and platform governance. Lead end-user support, advanced troubleshooting, configuration, user provisioning, and RBAC within Zuora. Automate finance-related workflows involving subscription lifecycle management, billing, invoicing, and revenue recognition in Zuora to optimize productivity and compliance. Document and maintain procedures, policies, and system configurations for Zuora and its integrations. Collaborate with Finance, Sales Operations, Enterprise Systems, and Go-To-Market Systems to maintain a global perspective and improve system effectiveness. What You’ll Grow
Take on increasing responsibilities and leadership opportunities within a growing finance systems team. Develop deep technical expertise in Zuora and related financial platforms. Enhance advanced system administration, troubleshooting, and configuration skills in a complex enterprise environment. Gain experience collaborating across diverse teams to drive business impact. What You’ll Do
Maintain Zuora Billing & Subscription Management as a trusted expert, including governance of the platform. Lead end-user support initiatives, advanced troubleshooting, configuration, user provisioning, and access management in Zuora. Automate workflows for subscription lifecycle, billing, invoicing, and revenue recognition within Zuora. Document comprehensive procedures and configurations for Zuora and integrations. Collaborate across departments to achieve business results and enhance system effectiveness. Qualifications
Bachelor's Degree in Finance, Accounting, Information Systems, or a related field. Professional fluency in English. 5+ years of relevant experience in finance systems administration, with significant Zuora expertise. Proven experience with Zuora configurations (product catalog, subscriptions, billing rules, payment gateways, revenue recognition). Experience with Zuora integrations with ERP systems (e.g., NetSuite) preferred. Strong troubleshooting skills and the ability to make sound decisions in time-sensitive situations. Commitment to continuous learning in a rapidly evolving environment. Team & Culture
Finance systems are critical to revenue operations; you’ll support robustness, scalability, and compliance of these systems. Opportunities for professional development and leadership within the technology organization. Collaboration is central to improving processes across the revenue lifecycle. This role blends deep technical system management with insights into essential business functions like revenue operations and financial reporting. Benefits
Wellness programs, mental health benefits, and employee support initiatives. Global benefits including health coverage, retirement plans, and paid time off. Note: This description reflects the role and its requirements and is not a comprehensive list of all duties, responsibilities, or qualifications. Qualtrics is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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Join to apply for the
Zoura System Admin III
role at
Qualtrics . At Qualtrics, we create software used by the world’s leading brands to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We serve over 18K clients globally and are focused on the Experience Management category. We value collaboration, bold goals, and customer-centric solutions. The role
Zuora System Admin III
is part of the IT Systems team and focuses on Zuora Billing, Subscription Management, and Revenue Recognition. You will work with global finance, sales, and systems teams to ensure alignment of subscription billing, revenue recognition, and financial reporting with strategic objectives. Responsibilities
Serve as a subject matter expert in Zuora Billing & Subscription Management, providing advanced technical expertise and platform governance. Lead end-user support, advanced troubleshooting, configuration, user provisioning, and RBAC within Zuora. Automate finance-related workflows involving subscription lifecycle management, billing, invoicing, and revenue recognition in Zuora to optimize productivity and compliance. Document and maintain procedures, policies, and system configurations for Zuora and its integrations. Collaborate with Finance, Sales Operations, Enterprise Systems, and Go-To-Market Systems to maintain a global perspective and improve system effectiveness. What You’ll Grow
Take on increasing responsibilities and leadership opportunities within a growing finance systems team. Develop deep technical expertise in Zuora and related financial platforms. Enhance advanced system administration, troubleshooting, and configuration skills in a complex enterprise environment. Gain experience collaborating across diverse teams to drive business impact. What You’ll Do
Maintain Zuora Billing & Subscription Management as a trusted expert, including governance of the platform. Lead end-user support initiatives, advanced troubleshooting, configuration, user provisioning, and access management in Zuora. Automate workflows for subscription lifecycle, billing, invoicing, and revenue recognition within Zuora. Document comprehensive procedures and configurations for Zuora and integrations. Collaborate across departments to achieve business results and enhance system effectiveness. Qualifications
Bachelor's Degree in Finance, Accounting, Information Systems, or a related field. Professional fluency in English. 5+ years of relevant experience in finance systems administration, with significant Zuora expertise. Proven experience with Zuora configurations (product catalog, subscriptions, billing rules, payment gateways, revenue recognition). Experience with Zuora integrations with ERP systems (e.g., NetSuite) preferred. Strong troubleshooting skills and the ability to make sound decisions in time-sensitive situations. Commitment to continuous learning in a rapidly evolving environment. Team & Culture
Finance systems are critical to revenue operations; you’ll support robustness, scalability, and compliance of these systems. Opportunities for professional development and leadership within the technology organization. Collaboration is central to improving processes across the revenue lifecycle. This role blends deep technical system management with insights into essential business functions like revenue operations and financial reporting. Benefits
Wellness programs, mental health benefits, and employee support initiatives. Global benefits including health coverage, retirement plans, and paid time off. Note: This description reflects the role and its requirements and is not a comprehensive list of all duties, responsibilities, or qualifications. Qualtrics is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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