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Glean Technologies, Inc.

Product Manager, LLM Infrastructure

Glean Technologies, Inc., Palo Alto, California, United States, 94306

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About the Role As Glean’s PM for Glean Model Hub, you will evaluate LLM models, define the roadmap for growing Glean’s LLM portfolio, manage relationships with inference and model providers, and determine product strategy for allowing customers to experiment with different LLMs. You will own projections of LLM usage, cost, and capacity planning while driving customer enablement and their upgrade adoption journey for the latest LLMs and LLM-native capabilities.

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Spend a lot of time with our customers to deeply understand their knowledge needs Develop key parts of our product roadmap, marrying customers’ needs with our product vision Empower your team by giving context, setting direction, and building alignment Drive customer-focused decisions, clear prioritization, and efficient execution Coordinate cross-functionally with leadership, go-to-market teams, and other key stakeholders across the company Build processes that will scale as our team and company go through rapid growth About you

You have 4+ years of experience in product management at SaaS companies, primarily serving large enterprises with responsibilities spanning AI/ML Ops and external-facing platform capabilities. Having built or worked with LLMs for at-scale products is a major plus. You have a strong technical background and experience with both UX and API driven products and 3rd party product partnerships. You are an excellent written and verbal communicator. You have a proven track record of taking ownership, taking initiative, and delivering results. You collaborate effectively with cross-functional partners. You have a learning and growth mindset. You are mission-first and understand that your success is measured by your product and team’s success. You are an early adopter in building with or adopting AI for your own product craft and you are excited about helping customers accelerate their own AI adoption journey. Location This role is hybrid (3-4 days a week in one of our SF Bay Area offices) Compensation The standard base salary range for this position is $160,000 - $240,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Benefits We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. Equal Employment Opportunity We are a diverse group of people and are committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. We are an equal opportunity employer.

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