Royal Caribbean Group
Senior Manager, Solution Engineering at Royal Caribbean Group
Overview Join to apply for the
Senior Manager, Solution Engineering
role at
Royal Caribbean Group .
Journey with us! Combine your career goals and sense of adventure by joining our team. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Royal Caribbean Group’s IT Team has an exciting career opportunity for a full-time Senior Manager, Solution Engineering reporting to the Senior Director, Global Connectivity.
Position Summary
The Senior Manager of Solution Engineering reports to the Senior Director, Global Connectivity. They are a leader in technology thinking and solutions in the Infrastructure & Operations space. They are expected to know engineering principles and best practices for solution design, design architecture, emerging technologies, cross‑platform troubleshooting techniques, and layer 1 to 7 testing approaches. The role represents and champions the core values of the organization, encouraging collaboration across all teams. The Senior Manager of Solution Engineering is responsible for working with senior management and executives to set technology vision and direction, assuring alignment with business goals while managing a team of engineers to develop new technology ideas and solutions across the IT landscape. The role drives engineering solutions and technology selections for all IT infrastructure and technologies within the Royal Caribbean products portfolio. They are expected to be a solution owner from project inception through delivery, in close collaboration with peer operations engineers, managers, Product Owners, and Enterprise Architects. The role creates proposals and recommends solutions for approval and reviews technical designs to ensure alignment with best architecture practices and company technology vision. They are responsible for promoting, enforcing, and documenting solution decisions across impacted programs. The Senior Manager of Solution Engineering is a senior technology leader contributing to technology decisions, selections, and strategy.
Essential Duties And Responsibilities
Manages a team of solution engineers and collaborates with partners to provide design and deployment ideas and solutions for RCG’s technology landscape.
Act as the primary technical solution engineer and point of contact for internal customers, delivering end-to-end infrastructure solutions spanning multiple technical domains.
Collaborate with specialized infrastructure teams to design and implement integrated solutions across end-user computing, cloud platforms, networking, database systems, and enterprise applications.
Lead technical discovery sessions with stakeholders to gather requirements and translate business needs into technical solutions.
Design scalable, resilient, and cost-effective solutions leveraging both cloud and on‑premises infrastructure components.
Create detailed solution architectures, technical specifications, and implementation roadmaps.
Manage solution delivery across multiple infrastructure teams, ensuring alignment and coordinated execution.
Provide regular status updates and maintain clear communication with stakeholders throughout the solution lifecycle.
Identify and mitigate technical risks and dependencies across infrastructure domains.
Drive standardization and best practices across infrastructure solutions.
Hands-on R&D / POC work for evaluating new technologies.
Create and maintain system documentation for solution design and domain technologies.
Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
Demonstrate strong technical leadership and communications skills, including teamwork, facilitation, and coordination to ensure successful roadmaps.
Qualifications, Knowledge And Skills
Bachelor’s degree in Computer Science, Engineering, or related field
10+ years of experience in infrastructure technology roles with demonstrated expertise across multiple domains, including:
Cloud computing (AWS, Azure, GCP)
Traditional data center operations (compute, storage)
Network architecture (LAN, WAN, Satellite)
End-user computing and mobility
Database systems and middleware
DevOps practices and tools
Strong understanding of IT governance frameworks, compliance/security best practices, FinOps principles, and cost optimization
Experience in solution architecture, infrastructure automation/orchestration, and technical documentation
Strategic thinking with the ability to design holistic, scalable solutions
Proven leadership, stakeholder management, and cross-functional project management skills
Excellent verbal and written communication with strong analytical, problem-solving, and critical-thinking capabilities
Accountability and ownership mentality with the ability to manage complex initiatives
Knowledge of agile methodologies and capacity planning
Relevant technical certifications (e.g., AWS, Azure, ITIL, TOGAF) preferred
We know there’s a lot to consider. As you go through the application process, our recruiters will provide guidance and answer questions. Thank you for your interest in Royal Caribbean Group. We hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and its subsidiaries prohibit and will not tolerate discrimination or harassment.
Seniority level
Director
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Travel Arrangements
Referrals increase your chances of interviewing at Royal Caribbean Group by 2x
Sign in to set job alerts for “Solutions Engineering Manager” roles.
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Overview Join to apply for the
Senior Manager, Solution Engineering
role at
Royal Caribbean Group .
Journey with us! Combine your career goals and sense of adventure by joining our team. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Royal Caribbean Group’s IT Team has an exciting career opportunity for a full-time Senior Manager, Solution Engineering reporting to the Senior Director, Global Connectivity.
Position Summary
The Senior Manager of Solution Engineering reports to the Senior Director, Global Connectivity. They are a leader in technology thinking and solutions in the Infrastructure & Operations space. They are expected to know engineering principles and best practices for solution design, design architecture, emerging technologies, cross‑platform troubleshooting techniques, and layer 1 to 7 testing approaches. The role represents and champions the core values of the organization, encouraging collaboration across all teams. The Senior Manager of Solution Engineering is responsible for working with senior management and executives to set technology vision and direction, assuring alignment with business goals while managing a team of engineers to develop new technology ideas and solutions across the IT landscape. The role drives engineering solutions and technology selections for all IT infrastructure and technologies within the Royal Caribbean products portfolio. They are expected to be a solution owner from project inception through delivery, in close collaboration with peer operations engineers, managers, Product Owners, and Enterprise Architects. The role creates proposals and recommends solutions for approval and reviews technical designs to ensure alignment with best architecture practices and company technology vision. They are responsible for promoting, enforcing, and documenting solution decisions across impacted programs. The Senior Manager of Solution Engineering is a senior technology leader contributing to technology decisions, selections, and strategy.
Essential Duties And Responsibilities
Manages a team of solution engineers and collaborates with partners to provide design and deployment ideas and solutions for RCG’s technology landscape.
Act as the primary technical solution engineer and point of contact for internal customers, delivering end-to-end infrastructure solutions spanning multiple technical domains.
Collaborate with specialized infrastructure teams to design and implement integrated solutions across end-user computing, cloud platforms, networking, database systems, and enterprise applications.
Lead technical discovery sessions with stakeholders to gather requirements and translate business needs into technical solutions.
Design scalable, resilient, and cost-effective solutions leveraging both cloud and on‑premises infrastructure components.
Create detailed solution architectures, technical specifications, and implementation roadmaps.
Manage solution delivery across multiple infrastructure teams, ensuring alignment and coordinated execution.
Provide regular status updates and maintain clear communication with stakeholders throughout the solution lifecycle.
Identify and mitigate technical risks and dependencies across infrastructure domains.
Drive standardization and best practices across infrastructure solutions.
Hands-on R&D / POC work for evaluating new technologies.
Create and maintain system documentation for solution design and domain technologies.
Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
Demonstrate strong technical leadership and communications skills, including teamwork, facilitation, and coordination to ensure successful roadmaps.
Qualifications, Knowledge And Skills
Bachelor’s degree in Computer Science, Engineering, or related field
10+ years of experience in infrastructure technology roles with demonstrated expertise across multiple domains, including:
Cloud computing (AWS, Azure, GCP)
Traditional data center operations (compute, storage)
Network architecture (LAN, WAN, Satellite)
End-user computing and mobility
Database systems and middleware
DevOps practices and tools
Strong understanding of IT governance frameworks, compliance/security best practices, FinOps principles, and cost optimization
Experience in solution architecture, infrastructure automation/orchestration, and technical documentation
Strategic thinking with the ability to design holistic, scalable solutions
Proven leadership, stakeholder management, and cross-functional project management skills
Excellent verbal and written communication with strong analytical, problem-solving, and critical-thinking capabilities
Accountability and ownership mentality with the ability to manage complex initiatives
Knowledge of agile methodologies and capacity planning
Relevant technical certifications (e.g., AWS, Azure, ITIL, TOGAF) preferred
We know there’s a lot to consider. As you go through the application process, our recruiters will provide guidance and answer questions. Thank you for your interest in Royal Caribbean Group. We hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and its subsidiaries prohibit and will not tolerate discrimination or harassment.
Seniority level
Director
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Travel Arrangements
Referrals increase your chances of interviewing at Royal Caribbean Group by 2x
Sign in to set job alerts for “Solutions Engineering Manager” roles.
#J-18808-Ljbffr