The Planet Group
Electric Scheduling Administrative Support
The Planet Group, Grand Rapids, Michigan, us, 49528
Duties-
Establish and execute a daily plan for the work; may include organizing and dispatching assignments, facilitating meetings, short-range forecasting, etc.
Communicate effectively in line with supported business unit processes/procedures; may include interacting with supervision, field operations, or other operational supporting groups.
Utilize various systems to monitor work, create/submit orders, and requests, observe data and make scheduling adjustments as necessary. Some roles may require a deeper dive into data review to make appropriate modifications.
Support emergent matters in line with the business units' processes/procedures; may include escalations, volume monitoring, etc.
Perform business unit specific tasks as needed; may include various reporting and taking appropriate action.
Skills:
Ability to work effectively in urgent situations.
Communication skills
Skilled in organization and time management
Ability to think and work independently.
Technical skills to utilize various systems
Education:
Associate's degree in Business or related field or/ 2-4 years of experience with scheduling or related work; customer facing; exposure to data and reports. Prefer knowledge of Utility work.