Volt
We bring you Tomorrow's opportunity, today. Volt is immediately hiring a Logistics Specialist in Wilmington, Delaware 19808 Please find the JD below: Job Description: As a Certified Pre-Owned (CPO) Instrument Reverse Logistics Specialist, you will provide pre-sales and/or post-sales support to benefit customers in areas such as reverse logistics, trade-in/buyback quotes, problem return resolution, packaging ordering, and shipping. Manages and coordinates the end-to-end return logistics customer experience (from order to de-installation) by applying broad knowledge of customer situations, company processes, and instrument requirements related to reverse logistics and product shipment. Resolves customer service issues for complex, multi-country or multi-regional accounts. Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve customer inquiries. May identify and follow up on business opportunities. Principle Duties/Responsibilities: Successful candidate in this role will be a detail-oriented self-starter who is a strong customer advocate and can remain calm in challenging situations. They will also be adept at developing relationships with key cross functional stakeholders. Candidate must be able to work hybrid from the Little Falls Site. Must be available to work full time & during standard US business hours. Coordinate and manage transactional CPO Trade in/Buyback (TIBB) and Rental activities between organizations including Customers, Field Sales, Customer Support Organization, Field Repair Center, Logistics, Order Management, Customer Operations Center, and CPO Operations. Coordinate and manage trade-in and rental returns processes with the COpC, CPO Business Development Engineer, and sales. Support the development of business processes in support of CPO-focused operational initiatives. Identify and follow up on business opportunities to strengthen TIBB and Rental businesses. Job Posting Qualifications Bachelor’s or master’s Degree or University Degree or combination of education and business experience in managing business processes. Experience in working in an environment with interruptions and multiple changing priorities. Good planning and organization skills. Customer oriented (both internally and externally). Experience scheduling service calls is highly desired. Strong communication skills and ability to work with various cultures. Proficient in English. Comfortable working through complex business models. Demonstrated expertise with SAP ECC & SAP CRM Knowledge of Client’s quoting, order entry, and order fulfillment processes. A team player, customer-centric, and self-motivated. Title: Logistics Specialist Location: Wilmington, Delaware 19808 Duration: 12 Months Shift: 1st Shift; M-F 08:00 Am – 04:30 Pm Pay: $20.00/hr. - $24.54/hr. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr_dept@volt.com. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please call (866) -898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.