First Bank & Trust
Banking Systems Administrator
First Bank & Trust, Sioux Falls, South Dakota, United States, 57102
Banking System Administrator
The Banking System Administrator serves as the key resource for assigned banking systems. This role manages and supports banking software systems to ensure effective performance and alignment with business needs. The Administrator supports end users, manages configurations and upgrades, ensures data integrity, and improves efficiency. By ensuring seamless operation and continual improvement of vital systems, this role has a direct impact on customers and end userscontributing to their overall experience with the bank. The position requires close collaboration with internal departments and third-party vendors. Qualifications: This person should have a bachelor's degree and five years of related experience or the equivalent. Banking or software administration experience is preferred. The ideal candidate excels in troubleshooting, applying critical thinking to ambiguous problems, connecting incomplete information, and using strong analytical judgment. Attention to detail and thorough research is essential, as is the ability to communicate complex technical concepts clearly to stakeholders for informed decision-making. Principal Responsibilities: Demonstrate comprehensive expertise of managed systems to act as a resource for users. Obtain a general knowledge of other systems managed within the Department. Represent Banking Systems on projects that support effective system utilization and operational efficiency. Document, track, and manage project outcomes with accountability, and provide regular status updates to leadership. Conduct research and analysis, make recommendations, and implement solutions to meet departmental needs while following compliance requirements and FBT policies. Manage escalated support issues and assist with monitoring change control and support requests; taking appropriate action. Document and track system changes in accordance with the change-control policy. Serve as the primary point of contact for inquiries or issues related to data integrity and ensure the timely creation and transmission of data files to third parties as scheduled or required. Lead the creation of year-end reporting, the implementation of the core system's annual release, other software upgrades and replacements on various systems. Create and conduct training on the various systems at the department level. Coordinate enhancement process with third-party vendors. Maintain business recovery plans and procedures for all managed systems and tasks, ensuring compliance with FBT policies and banking regulations to prepare for exams and audits. Participate in department on call rotation. Attend applicable training sessions. Keep up to date on the latest system enhancements and industry trends for managed systems and communicate them appropriately. Act in accordance with FBT policies and procedures as set forth in the employee handbook. Adhere to compliance procedures and participate in required compliance training.
The Banking System Administrator serves as the key resource for assigned banking systems. This role manages and supports banking software systems to ensure effective performance and alignment with business needs. The Administrator supports end users, manages configurations and upgrades, ensures data integrity, and improves efficiency. By ensuring seamless operation and continual improvement of vital systems, this role has a direct impact on customers and end userscontributing to their overall experience with the bank. The position requires close collaboration with internal departments and third-party vendors. Qualifications: This person should have a bachelor's degree and five years of related experience or the equivalent. Banking or software administration experience is preferred. The ideal candidate excels in troubleshooting, applying critical thinking to ambiguous problems, connecting incomplete information, and using strong analytical judgment. Attention to detail and thorough research is essential, as is the ability to communicate complex technical concepts clearly to stakeholders for informed decision-making. Principal Responsibilities: Demonstrate comprehensive expertise of managed systems to act as a resource for users. Obtain a general knowledge of other systems managed within the Department. Represent Banking Systems on projects that support effective system utilization and operational efficiency. Document, track, and manage project outcomes with accountability, and provide regular status updates to leadership. Conduct research and analysis, make recommendations, and implement solutions to meet departmental needs while following compliance requirements and FBT policies. Manage escalated support issues and assist with monitoring change control and support requests; taking appropriate action. Document and track system changes in accordance with the change-control policy. Serve as the primary point of contact for inquiries or issues related to data integrity and ensure the timely creation and transmission of data files to third parties as scheduled or required. Lead the creation of year-end reporting, the implementation of the core system's annual release, other software upgrades and replacements on various systems. Create and conduct training on the various systems at the department level. Coordinate enhancement process with third-party vendors. Maintain business recovery plans and procedures for all managed systems and tasks, ensuring compliance with FBT policies and banking regulations to prepare for exams and audits. Participate in department on call rotation. Attend applicable training sessions. Keep up to date on the latest system enhancements and industry trends for managed systems and communicate them appropriately. Act in accordance with FBT policies and procedures as set forth in the employee handbook. Adhere to compliance procedures and participate in required compliance training.