Chesterfield County, VA
Senior Customer Service Representative (Employee Medical Center)
Chesterfield County, VA, Chesterfield, Virginia, United States, 23838
Salary:
$45,047.00 - $60,813.00 Annually Location :
Chesterfield, VA Job Type:
Full-Time Job Number:
26-00206 Department:
Human Resources Opening Date:
09/08/2025 Closing Date:
9/21/2025 11:59 PM Eastern
Minimum Qualifications High school diploma or GED and three years of customer service experience; or an equivalent combination of training and experience. Experience operating multi-line switchboard and working in a medical environment preferred. Excellent interpersonal and customer service skills in establishing and maintaining effective working relationships with internal and external customers. Skill in using personal computer applications to track, retrieve and disseminate information. Ability to communicate with a diverse internal and external customer base. Ability to multi-task and maintain high level of professionalism in a fast-paced environment. Familiarity with Outlook helpful.
Pre-employment drug testing, FBI criminal background check and education/degree verification required.
Duties Provides excellent customer service in person and on the phone to the Employee Medical Center, including utilizing the electronic medical records system; preparing patient charts; entering payments; assisting with coordinating and scheduling flu clinics and occupational physicals for various departments; scheduling appointments and third-party services; ordering clinic supplies. Perform other work as required.
This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.
Shift
Monday - Friday; 8:00 a.m. - 4:30 p.m. Work Location
Employee Medical Center - Human Resources Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion For information on county benefits, view
$45,047.00 - $60,813.00 Annually Location :
Chesterfield, VA Job Type:
Full-Time Job Number:
26-00206 Department:
Human Resources Opening Date:
09/08/2025 Closing Date:
9/21/2025 11:59 PM Eastern
Minimum Qualifications High school diploma or GED and three years of customer service experience; or an equivalent combination of training and experience. Experience operating multi-line switchboard and working in a medical environment preferred. Excellent interpersonal and customer service skills in establishing and maintaining effective working relationships with internal and external customers. Skill in using personal computer applications to track, retrieve and disseminate information. Ability to communicate with a diverse internal and external customer base. Ability to multi-task and maintain high level of professionalism in a fast-paced environment. Familiarity with Outlook helpful.
Pre-employment drug testing, FBI criminal background check and education/degree verification required.
Duties Provides excellent customer service in person and on the phone to the Employee Medical Center, including utilizing the electronic medical records system; preparing patient charts; entering payments; assisting with coordinating and scheduling flu clinics and occupational physicals for various departments; scheduling appointments and third-party services; ordering clinic supplies. Perform other work as required.
This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.
Shift
Monday - Friday; 8:00 a.m. - 4:30 p.m. Work Location
Employee Medical Center - Human Resources Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion For information on county benefits, view