The Boeing Company
Experienced or Senior Customer Relations and Event Specialist
The Boeing Company, Seattle, Washington, us, 98127
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Global Services Customer Relations team is seeking an
Experienced or Senior Customer Relations and Event Specialist
who will have responsibility for executing logistics related to customer visits, conferences, special events and executive support. This role will oversee details associated with coordinating customer events and business/social arrangements while maintaining focus on the design and cost associated with the Boeing brand in the market. The ability to work independently with minimal supervision as well as the ability to make decisions consisting of the following responsibilities is required. This role can be in
Seattle WA or Plano TX.
Position Responsibilities:
Plan and coordinate multiple complex customer visits/events/product launches utilizing extensive knowledge of U.S. and foreign government regulations, international cultures and customs, company policies and procedures based on strategic business objectives.
Manage event planning meetings and communications with business development/marketing/sales. Anticipate requirements and make recommendations (e.g., date, geographic location, venue, participants/products and budget).
Organize and manage a multi-disciplined team of colleagues (e.g., facilities, marketing/communications, graphics, security and transportation, etc.) to implement the plan.
Continuously collect, integrate and proactively disseminate information to all stakeholders to ensure adherence to the plan. Increased exposure to and support of senior executives to include briefings and communicating the plans.
Based on customer requirements (e.g., budget, group size, format, site accessibility, aesthetics and A/V requirements, etc.), research and evaluate potential venues (including site inspections) and make recommendations of preferred venue or site to customer.
Strengthens internal and external customer and supplier network.
Implements logistics for complex and/or highly visible visits/events in accordance with company policies and procedures, branding compliance, business courtesies, protocol and U.S. and foreign government guidelines.
Applies extensive knowledge of customers' customs and cultures in all aspects of the visit/event, provides sound advice and recommendations and takes action.
Manages and administers the plan and all logistical aspects of the visit/event. Provides on-site management of resources for visit/event. Facilitates process improvements based on in-depth analysis of feedback.
Provides guidance to the work group on process improvement matters.
Event registration website data management and event data tracking.
Provides logistics support for cross-functional teams and enterprise-wide events.
Manage transportation for events
Manage food and beverage for events
Coordinate restaurant reservations
Schedule Boeing facility tours
Basic Qualifications (Required Skills/Experience):
5+ years of experience in event management and executive support
Ability to work efficiently in a highly matrixed organization
Strong organizational, time management and communication skills
Ability to liaise in a professional manner with all internal and external business partners
Budget management to ensure cost and requirements are met
Experience in event design in order to produce aesthetic products that display originality and creativity that meet brand requirements
Experience with event planning and registration software platforms
Knowledge of negotiation and contracting processes
Flexibility for domestic and international travel as needed
Preferred Qualifications (Desired Skills/Experience):
7+ years of experience in event management and executive support
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range:
Level 4: $106,250.00-$143,750.00
Level 5: $127,500.00-$172,500.00
Applications for this position will be accepted until
Sept. 20, 2025
Export Control Requirements:
This is not an Export Control position.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Global Services Customer Relations team is seeking an
Experienced or Senior Customer Relations and Event Specialist
who will have responsibility for executing logistics related to customer visits, conferences, special events and executive support. This role will oversee details associated with coordinating customer events and business/social arrangements while maintaining focus on the design and cost associated with the Boeing brand in the market. The ability to work independently with minimal supervision as well as the ability to make decisions consisting of the following responsibilities is required. This role can be in
Seattle WA or Plano TX.
Position Responsibilities:
Plan and coordinate multiple complex customer visits/events/product launches utilizing extensive knowledge of U.S. and foreign government regulations, international cultures and customs, company policies and procedures based on strategic business objectives.
Manage event planning meetings and communications with business development/marketing/sales. Anticipate requirements and make recommendations (e.g., date, geographic location, venue, participants/products and budget).
Organize and manage a multi-disciplined team of colleagues (e.g., facilities, marketing/communications, graphics, security and transportation, etc.) to implement the plan.
Continuously collect, integrate and proactively disseminate information to all stakeholders to ensure adherence to the plan. Increased exposure to and support of senior executives to include briefings and communicating the plans.
Based on customer requirements (e.g., budget, group size, format, site accessibility, aesthetics and A/V requirements, etc.), research and evaluate potential venues (including site inspections) and make recommendations of preferred venue or site to customer.
Strengthens internal and external customer and supplier network.
Implements logistics for complex and/or highly visible visits/events in accordance with company policies and procedures, branding compliance, business courtesies, protocol and U.S. and foreign government guidelines.
Applies extensive knowledge of customers' customs and cultures in all aspects of the visit/event, provides sound advice and recommendations and takes action.
Manages and administers the plan and all logistical aspects of the visit/event. Provides on-site management of resources for visit/event. Facilitates process improvements based on in-depth analysis of feedback.
Provides guidance to the work group on process improvement matters.
Event registration website data management and event data tracking.
Provides logistics support for cross-functional teams and enterprise-wide events.
Manage transportation for events
Manage food and beverage for events
Coordinate restaurant reservations
Schedule Boeing facility tours
Basic Qualifications (Required Skills/Experience):
5+ years of experience in event management and executive support
Ability to work efficiently in a highly matrixed organization
Strong organizational, time management and communication skills
Ability to liaise in a professional manner with all internal and external business partners
Budget management to ensure cost and requirements are met
Experience in event design in order to produce aesthetic products that display originality and creativity that meet brand requirements
Experience with event planning and registration software platforms
Knowledge of negotiation and contracting processes
Flexibility for domestic and international travel as needed
Preferred Qualifications (Desired Skills/Experience):
7+ years of experience in event management and executive support
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range:
Level 4: $106,250.00-$143,750.00
Level 5: $127,500.00-$172,500.00
Applications for this position will be accepted until
Sept. 20, 2025
Export Control Requirements:
This is not an Export Control position.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.