Exela Technologies is hiring: Receptionist in Jacksonville

Overview

Receptionist role at Exela Technologies. As a Receptionist, you play a crucial role in welcoming and directing visitors, maintaining security, and managing telecommunications systems. Your presence ensures a positive and professional experience for all guests and staff.

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela\'s software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Job Description

Receptionist

About The Role

As a Receptionist, you play a crucial role in welcoming and directing visitors, maintaining security, and managing telecommunications systems. Your presence ensures a positive and professional experience for all guests and staff.

Essential Job Responsibilities

• Welcome and direct visitors in person or over the phone, addressing inquiries and providing appropriate assistance.
• Excel
• Maintain employee and department directories, providing clear instructions and guidance to visitors.
• Ensure security protocols are followed by monitoring access, issuing visitor badges, and adhering to established procedures.
• Operate and maintain the telecommunication system according to manufacturer instructions, ensuring effective communication channels.
• Maintain cleanliness and orderliness of the reception area in compliance with established procedures and regulations.
• Document and communicate relevant actions, irregularities, and ongoing needs to ensure continuity among work teams.
• Collaborate with team members to achieve shared goals and contribute to the overall success of the organization.

Qualifications

• High school diploma or GED required; associate degree or certification in office administration or related field preferred, or an equivalent combination of education and relevant experience.
• Minimum of 6 months of related experience and/or training, demonstrating proficiency in receptionist duties and customer service.
• Strong communication skills, both verbal and written, with the ability to interact professionally and courteously with visitors and staff.
• Developed interpersonal skills necessary to establish and maintain effective working relationships with colleagues and external contacts.
• Effective planning and organizational abilities, enabling efficient coordination of tasks and responsibilities in a dynamic environment.
• The role may involve prolonged periods of sitting and typing using a computer, as well as occasional walking, carrying, reaching, standing, and stooping.
• Some physical demands may include occasional lifting, lowering, pushing, or pulling objects weighing up to 25 lbs.

The pay range for this position starts at $19/hrs to $20/hrs; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

EEO Statement

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative